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EBK OM6th EditionCollier Publisher: YUZUISBN: 9781305888210
EBK OM
Solutions for EBK OM
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Problem 1DQ:
Explain how the seven differences between goods and services would be applied to a major airline...
Problem 2DQ:
Explain why a bank teller, nurse, or flight attendant must have service management skills. How do...
Problem 3DQ:
Why is process thinking important in operations management? Thinking of yourself as an operations...
Problem 4DQ:
Do you think you will be working in manufacturing or services when you graduate? What do you think...
Problem 5DQ:
Select one of the OM challenges and investigate it in more detail. Be ready to present what you find...
Problem 1PA:
Describe a customer experience you have personally encountered where the good or service or both...
Problem 2PA:
Interview a manager at a local company about the work he or she performs. Identify (a) the aspects...
Problem 3PA:
Evaluate how the activities described in the box What Do Operations Managers Do? can be applied to a...
Problem 4PA:
Select an organization you are familiar with and draw and describe its value chain using one of the...
Problem 5PA:
Interview a working friend or family member as to how he or she uses operations management...
Problem 6PA:
Choose one of the following services and explain, using specific examples, how each of the...
Problem 7PA:
Explain how the customer benefit package is enhanced from the customers viewpoint by adding digital...
Problem 8PA:
Draw the customer benefit package (CBP) for one of the items in the following list, and explain how...
Problem 9PA:
One of our students who had worked for Taco Bell related a story of how his particular store...
Problem 10PA:
Geoff Colvin of Fortune magazine discussed the concept of a friction-free economy in which labor,...
Problem 12PA:
Describe new ways your college or university could apply the sustainability practices in...
Problem 13PA:
Discuss how the three perspectives of sustainability influence (or perhaps, should influence) your...
Problem 14PA:
Research and write a short paper describing how business analytics have been applied to problems and...
Problem 1CQD:
Draw and describe the customer benefit package that Zappos provides. Goods? Services? Digital...
Problem 2CQD:
Identify and describe the primary, support, and general management processes needed to execute a...
Browse All Chapters of This Textbook
Chapter 1 - Operations Management And Value ChainsChapter 2 - Measuring Performance In Operations And Value ChainsChapter 3 - Operations StrategyChapter 4 - Technology And Operations ManagementChapter 5 - Goods And Service DesignChapter 6 - Supply Chain DesignChapter 7 - Process Selection, Design, And AnalysisChapter 8 - Facility And Work DesignChapter 9 - Forecasting And Demand PlanningChapter 10 - Capacity Management
Chapter 11 - Managing Inventories In Supply ChainsChapter 12 - Supply Chain Management And LogisticsChapter 13 - Resource ManagementChapter 14 - Operations Scheduling And SequencingChapter 15 - Quality ManagementChapter 16 - Quality Control And SpcChapter 17 - Lean Operating SystemsChapter 18 - Project Management
Book Details
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Sample Solutions for this Textbook
We offer sample solutions for EBK OM homework problems. See examples below:
Explain how the seven differences between goods and services would be applied to a major airline...What types of performance measurements might be used to evaluate a fraternity or student...Select a business with which you are familiar, and identify examples of customers using search,...Describe at least one application of modern technology in each of these service industries:...How might modern technology such as the Internet be used to understand the voice of the customer?One study that focused on the impact of China trade on the U.S. textile industry noted that 19 U.S....What type of process—project, job shop, flow shop, and continuous flow—would most likely be used...Discuss the type of facility layout that would be most appropriate for: printing books performing...Discuss some forecasting issues that you encounter in your daily life. How do you make your...
Provide and discuss some examples of economies and diseconomies of scale in a college environment.Discuss some of the issues that a small pizza restaurant might face in inventory management. Would a...Cite and explain one advantage and one disadvantage of the following different transportation modes...Identify a goods-producing or service-providing organization and discuss how it might make aggregate...Explain why appointments are necessary for many professional services. (Hint: How do services differ...Two of Demings 14 Points are Point 8: Drive Out Fear (in the workplace) and Point 4: Stop Making...Think about the net promoter score question, What is the likelihood that you would recommend a...Provide some examples of different types of waste in an organization with which you are familiar,...Identify at least five additional examples of projects that are not cited in this chapter.
More Editions of This Book
Corresponding editions of this textbook are also available below:
OM (with OM Online, 1 term (6 months) Printed Access Card)
6 Edition
ISBN: 9781305664791
EBK OM
6 Edition
ISBN: 8220103607643
Om (book Only)
6 Edition
ISBN: 9781305664395
Om (with Review Cards and Decision Sciences & Operations Management Coursemate with eBook Printed Access Card)
3 Edition
ISBN: 9780538479134
Om 4 (new, Engaging Titles From 4ltr Press)
4 Edition
ISBN: 9781133372424
OM5 (with CourseMate, 1 term (6 months) Printed Access Card) (New, Engaging Titles from 4LTR Press)
5 Edition
ISBN: 9781285451411
OM5 (with CourseMate, 1 term (6 months) Printed Access Card) (New, Engaging Titles from 4LTR Press)
5 Edition
ISBN: 9781285451374
EBK OM 5
5 Edition
ISBN: 9781305478060
EBK: OM: ELECTRONIC BOOK ONLY
5 Edition
ISBN: 9780357143834
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