Concept explainers
To determine:
Different ways Twitter might be incorporated to organization communication.
Introduction:
Twitter is a social networking service which is free in charge and can be used to send and receive short messages within a specific entity. Utilizing Twitter for communication of all things business with the customers may bring about increased traffic and more loyal customers. As the number of followers begins to rise, the business may be able to attract a number of current and potential customers both rapidly, and efficiently. Whilst being an excellent mediator for the business to get in touch with its customers, Twitter also provides a path for people to get to know more information and clarify any inquiries.
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Chapter 17 Solutions
Bundle: Management, Loose-leaf Version, 12th + MindTap Management, 1 term (6 months) Printed Access Card
- Whys is feedback a critical part of the communication process?arrow_forwardWhat are the four components of communication discussed in this section?arrow_forwardHow would you communicate to a colleague that is sending too many FYI e-mails, sending too may unclear e-mails, or copying too many people on her messages?arrow_forward
- One factor that appears to impede growth in online sales isconsumers’ fear of receiving unsolicited email after a purchaseis made. Given that fear, should companies continue to useemail to communicate with customers? If so, how?arrow_forwardWhat is done with the feedback provided by customers on social media?arrow_forwardWhat intricate and nuanced role does telemarketing play in establishing direct and personalized communication channels with potential customers ?arrow_forward
Management, Loose-Leaf VersionManagementISBN:9781305969308Author:Richard L. DaftPublisher:South-Western College Pub