Operations Management, Student Value Edition & Student Cd For Operations Management
Operations Management, Student Value Edition & Student Cd For Operations Management
11th Edition
ISBN: 9780133407983
Author: HEIZER, Jay
Publisher: Pearson College Div 2013-03-08
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Chapter 17, Problem 19P
Summary Introduction

To determine: Reliability of the system and its implication.

Introduction: Reliability is the probability that a product can perform over a specific period. It is the consistency of a product to perform in a same way for a particular period of time.

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QUESTION 3 A production line has three machines A, B, and C, with reliabilities of .99, .96, and .93, respectively. The machines are arranged so that if one breaks down, the others must shut down. Engineers are weighing two alternative designs for increasing the line’s reliability. Plan 1 involves adding an identical backup line, and plan 2 involves providing a backup for each machine. In either case, three machines (A, B, and C) would be used with reliabilities equal to the original three. a. Which plan will provide the higher reliability? b. Explain why the two reliabilities are not the same. c. What other factors might enter into the decision of which plan to adopt?
Question 3 Which of the following is classified as value added activities in a hospitality services (5- star hotel) firm? A)Coordination meetings among the user departments to ensure that guest requests are quickly responded B)Stocking large quantities of linens and towels so that the guests are not disappointed on the availability of these C)Introducing a new two-step verification procedure of the menu to be delivered as room service to ensure it is as per order D)None of the above
Question: List two importance of having a good internal control system in an organization. reqiured: please answer this question by listing the two correct importance of having a good internal control system in an organization.
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