EBK THE LEADERSHIP EXPERIENCE
7th Edition
ISBN: 9781337516020
Author: DAFT
Publisher: YUZU
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Question
Chapter 2, Problem 1.1CFA
Summary Introduction
Case summary:
Company C is a medium-sized consumer products manufacturer. Person B was the plant manager of Company C and he is liked by all employees. All employees were grateful for the fitness centre that he builds for them, picnics and holiday parties.
He always believed that treating employees properly helps to maintain their loyalty. Under leadership of Person B the turnover of the plant records lowest and second worst record for production costs. He was asked to take retirement early and replaced with Person P.
Person P had a good reputation as a manager and supervisors were instructed to begin high-performance standards. He believed that, when workers do not work properly then company should get rid of them.
To compare: Leadership traits and behaviours of Person B and Person P.
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Not long ago, Jessica Armstrong, vice president of administration for Delaware Valley Chemical Inc., a New Jersey–based multinational company, made a point of stopping by department head Darius Harris’s office and lavishly praising him for his volunteer work with an after-school program for disadvantaged children in a nearby urban neighborhood. Now she was about to summon him to her office so she could take him to task for his dedication to the same volunteer work.
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Harold owns a small grocery store in Cincinnati. He has a reputation throughout Cincinnati that he is a tough manager. Many of his customers have heard him yell at his employees because he feels that workers today are lazy, lack ambition, and hate to work. What type of manager is Harold?
Hierarchical
Theory Y
Theory X
Accountable
Theory Z
Chapter 2 Solutions
EBK THE LEADERSHIP EXPERIENCE
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