OPERATIONS MANAGEMENT
OPERATIONS MANAGEMENT
2nd Edition
ISBN: 9781260238877
Author: CACHON
Publisher: RENT MCG
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Chapter 2, Problem 17PA

LaVilla is a village in the Italian Alps. Given its enormous popularity among Swiss, German, Austrian, and Italian skiers, all of its beds are always booked in the winter season and there are, on average, 1200 skiers in the village. On average, skiers stay in LaVilla for 10 days. How many new skiers are arriving, on average, in LaVilla every day?

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LaVilla is a village in the Italian Alps. Given its enormous popularity among Swiss,German, Austrian, and Italian skiers, all of its beds are always booked in the winterseason and there are, on average, 1200 skiers in the village. On average, skiers stayin LaVilla for 10 days. How many new skiers are arriving, on average, in LaVillaevery day?
Cakes baked by the Freshfood Bakery are transported from the ovens to be packaged by one of three wrappers. Each wrapper can wrap an average of 200 cakes per hour. The cakes are brought to the wrappers at the rate of 500 per hour. If a cake sits longer than 5 minutes before being wrapped, it will not be fresh enough to meet the bakery’s quality control standards. Does the bakery need to hire another wrapper?
RideShare offers short-term rentals of vehicles that are kept in small lots in urbanneighborhoods with plenty of potential customers. With one lot, it has eight cars. Theinterarrival time of potential demand for this lot from its base of customers is 40 minutes.The average rental period is five hours. If a customer checks availability of vehicles in thislot online and finds that they are all rented for the desired time, the customer skips rentingand finds alternative arrangements. However, because customers pay a monthly fee tosubscribe to this service, RideShare does not want customers to be disappointed too often.a. What is the offered load?b. What is the implied utilization?c. What is the capacity of the process (rentals per hour)?d. What is the probability that all eight cars are rented at the same time?e. How many customers are served every hour?f. What is the utilization of the cars?g. How many cars should it have in this lot to ensure that it serves at least 90 percent ofdemand?

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