OPERATIONS MANAGEMENT (LL)-W/ACCESS
17th Edition
ISBN: 9781260037821
Author: CACHON
Publisher: MCG
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Chapter 3, Problem 10CQ
You observe a vehicle registration department at your local township. Assume that all employees are ready to work at 9 a.m. You arrive at 9 a.m. sharp and are the first customer. Is your time through the empty process longer or shorter than the flow time averaged across all customers that arrive over the course of the day?
- a. Longer than the average flow time
- b. Shorter than the average flow time
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Chapter 3 Solutions
OPERATIONS MANAGEMENT (LL)-W/ACCESS
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