Chapter 3.8, Problem 3.6ARQ

Explanation of Solution

Competitive strategy determining business process and structure of information system:

Determining the business process and structure of information depends upon the competitive edge which has been adopted. If the company wants to be a low-cost business, then the implementation process need to be developed with the minimum cost. This will provide less customer service and the products delivered will not be efficient. If the company wants to be a high-cost business, then the implementation process need to be developed with the maximum cost. For this the company has to choose differentiation strategy as the competitive strategy. The company has to ensure whether they are providing excellent customer service.

Listing the activities required for business process for two companies:

• Choosing the vendor.
• Selecting raw materials.
• Appling manufacturing process.
• Updating the finished product.
• Shipping the goods.
• Delivering it to sales person.
• Delivering it to the required customer.

Business process of a tailor store catering to struggling students:

With respect to a tailor store catering to struggling students the process will be very basic as of from the point of receiving order to delivering to the students