OPERATIONS AND SUPPLY CHAIN MANAGEMENT
9th Edition
ISBN: 9781119448037
Author: Russell
Publisher: WILEY
expand_more
expand_more
format_list_bulleted
Concept explainers
Question
Chapter 4, Problem 21P
Summary Introduction
To explain: Construct a house of quality for golf bags and suggest recommendations to make design changes to the golf bag and how the recommendations were determined. The given information is as follows:
Expert Solution & Answer
Want to see the full answer?
Check out a sample textbook solutionStudents have asked these similar questions
Answer the question based on article given- Thanks
Q1-Write a description of parts and process document that summarizes the parts and processes of thistechnology/system basically “what it is and how it works?”
Article: Self-heating smart jacket responds to changes in temperatureDate Published: Feb. 28, 2018Author: Natasha HittiBoston-based start-up company Ministry of Supply has designed a self-heating smart jacket thatis able to respond to changes in temperature and create an individual "microclimate" for itswearer.The Mercury jacket is the first electronic garment created by Ministry of Supply, a clothingcompany founded by three MIT students.Aiming to solve the challenge of dressing for transitional environments, the tech-powered jacketuses three carbon fibre heating pads to automatically warm the garment through a process calledresistive heating.The jacket has an internal thermometer, an external thermometer, and an accelerometer thatmeasure temperature and movement – a…
The employees of a midsized printed circuit-board manufacturer had been excited about their quality circle program during its first several months of operation. A number of solid suggestions for improvement have been made, accepted, and implemented, saving the company substantial amount of money by reducing throughput time by 19%, reducing rejection rate by 15% and overall increasing the productivity by 50%. During this period, the management was very supportive, attending all (Quality Circle) QCC presentation of their proposals and even rewarding the groups that have the best contribution in terms of cost savings to the company. Because of its new employee-driven competitiveness, the company became a hot item and achieved profit increase. From this, it is evident that the management has supported the QCC. However, the management was not able to sustain its support, started missing the QCC presentations, accepting proposals but not approving and implementing despite viability of the…
Case Study
At a Glance
In 2019, was engaged by a “global food & beverage manufacturer” that generates more than $35 billion in annual revenue to help modernize one of its newest plants in Topeka, Kansas.
Industry: Food & Beverage
Location: Topeka, KS
ROI: 700%
Payback Period: 3 months
CO₂ savings: 20k+ metric tons / year
Coverage: 100%
Challenge
Like most food & beverage manufacturers, this customer utilizes steam in the production of several product lines. Ensuring the smooth operation of its steam system is an important aspect of its maintenance strategy due to the system’s potential impact on the plant’s overall operating costs; a poorly functioning steam system can significantly reduce uptime, energy efficiency, and the safety profile of a given plant. With steam trap failure representing one of the highest risks to a steam system, maintenance of these mechanical relief devices is of paramount importance.
Although the customer followed the best practices for…
Chapter 4 Solutions
OPERATIONS AND SUPPLY CHAIN MANAGEMENT
Ch. 4 - Designing the Everyday Michael Graves, probably...Ch. 4 - Designing the Everyday Michael Graves, probably...Ch. 4 - Jugaad, Design for the Times India has a Hindi...Ch. 4 - Jugaad, Design for the Times India has a Hindi...Ch. 4 - Consider Nikes Flyknit Design Nike has been...Ch. 4 - Consider Nikes Flyknit Design Nike has been...Ch. 4 - Consider Nikes Flyknit Design Nike has been...Ch. 4 - Creating Fairphones Fairphone launched its first...Ch. 4 - Creating Fairphones Fairphone launched its first...Ch. 4 - Creating Fairphones Fairphone launched its first...
Ch. 4 - Creating Fairphones Fairphone launched its first...Ch. 4 - Describe the strategic significance of design. How...Ch. 4 - Give an example of a product or service you have...Ch. 4 - Sometimes failures provide the best opportunities...Ch. 4 - BusinessWeek sponsors a best design competition...Ch. 4 - Prob. 6QCh. 4 - Prob. 7QCh. 4 - Prob. 8QCh. 4 - Prob. 10QCh. 4 - Prob. 11QCh. 4 - Prob. 12QCh. 4 - Prob. 13QCh. 4 - How can design teams improve the quality of...Ch. 4 - Discuss the concept of concurrent design. What are...Ch. 4 - Prob. 16QCh. 4 - Describe the objectives of failure mode and effect...Ch. 4 - Prob. 22QCh. 4 - Prob. 1PCh. 4 - An alternative airplane design is given here....Ch. 4 - Calculate the reliability of the following system.Ch. 4 - Prob. 4PCh. 4 - Prob. 5PCh. 4 - Prob. 6PCh. 4 - Glen Evans is an emergency medical technician for...Ch. 4 - Examine the systems given below. Which system is...Ch. 4 - Prob. 9PCh. 4 - Prob. 10PCh. 4 - Prob. 11PCh. 4 - You have won two tickets to a Lady Gaga concert in...Ch. 4 - Prob. 13PCh. 4 - La Pied manufactures high-quality orthopedic...Ch. 4 - Prob. 15PCh. 4 - The Management Department recently purchased a...Ch. 4 - Prob. 17PCh. 4 - As a regional sales manager, Nora Burke travels...Ch. 4 - Nadia Algar is the overworked IT resource person...Ch. 4 - Derek is disappointed in his high-speed Internet...Ch. 4 - Prob. 21PCh. 4 - Prob. 1.1CPCh. 4 - Prob. 1.2CPCh. 4 - Prob. 1.3CPCh. 4 - Greening Product Design Hal Parker was not...Ch. 4 - Greening Product Design Hal Parker was not...Ch. 4 - Greening Product Design Hal Parker was not...Ch. 4 - Greening Product Design Hal Parker was not...Ch. 4 - Lean and Mean Megan McNeil, product manager for...
Knowledge Booster
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, operations-management and related others by exploring similar questions and additional content below.Similar questions
- What is a fishbone diagram, and why would you use one? Think of a problem you have experienced at school or work, and draw a sample fishbone diagram with at least two levels.arrow_forwardBefore beginning the design phase, how will you ensure that the process of analysing the needs of the customer is accurate?arrow_forwardThe product design group of ABC Supplies has determined that it needs to design a new series of electric switches. It must decide on one of three design strategies. The better and more sophisticated the design strategy and the more time spent on value engineering, the less will be the variable cost. The chief of engineering design, William Berry, has decided that the following costs are a good estimate of the initial and variable costs connected with each of three strategies: • Low-tech: a low technology, low cost process consisting of hiring several new junior engineers. This option has a fixed cost of $45,000 and variable cost of $0.52 each. • Subcontract: a medium-cost approach using a good outside design staff. This approach would have a fixed cost of $65,000 and variable cost of $0.45. • High-tech: a high technology approach using the very best of the inside staff and the latest computer-aided design (CAD) technology. This approach has a fixed cost of $85,000 and variable cost of…arrow_forward
- Is the Service or Quality Improvement important for a designing firm?arrow_forwardAs a Quality Management Professional, critically evaluate the ISO implementation in Mcdonalds or proposing the implementation of ISO standards by highlighting the key aspects of ISO standards.arrow_forwardAs a Quality Management Professional, critically evaluate the ISO implementation in google or proposing the implementation of ISO standards by highlighting the key aspects of ISO standards.arrow_forward
- Samsung is planning to introduce a new galaxy smartphone in 2023, the new smartphone should fulfill emerging customer needs. Using the house of quality sequence explains how the new smartphone can achieve the desired quality for customers.arrow_forwarduse real-life scenarios as a guide. Please describe experimental design, and how it would benefit the organization in terms of improving quality. Xarrow_forwardFor each of the following product, define quality from customer’s perspective and manufacturer’s perspective. Are the two perspectives different or same? Explain your observations Furniture Glass Warearrow_forward
- Identify which of the Seven QC Tools would be most useful in addressing each of the following situations: A copy machine suffers frequent paper jams, and users are often confused as to how to fix the problem. The publication team for an engineering department wants to improve the accuracy of its user documentation but is unsure of why documents are not error-free. A bank needs to determine how many teller positions, drive-through stations, and ATM machines it needs for a new branch bank in a certain busy location. Its information includes the average numbers and types of customers served by other similar facilities as well as demographic information to suggest the level of customer traffic to the new facility. A contracting agency wants to investigate why it had so many changes in its contracts. The company believes that the number of changes may be related to the dollar value of the original contract or the days between the request for proposal and the contract award. A travel…arrow_forwardThe Technomax Electronics Company has been receiving a lot of customer complaints and returns of a DVD player that it manufactures. When a DVD is pushed into the loading mechanism, it can stick inside and it is difficult to get the DVD out. Consumers will try to pull the DVD drawer out with their fingers or pry it out with an object such as a knife, pencil, or screwdriver, frequently damaging the DVD or hurting themselves. What are the different costs of poor quality (internal fail and external failure) associated with this quality problem? What are the prevention costs of quality assurance that might be associated with this quality problem?arrow_forwardWhat are some possible consequences of poor quality?arrow_forward
arrow_back_ios
SEE MORE QUESTIONS
arrow_forward_ios
Recommended textbooks for you
- Practical Management ScienceOperations ManagementISBN:9781337406659Author:WINSTON, Wayne L.Publisher:Cengage,Operations ManagementOperations ManagementISBN:9781259667473Author:William J StevensonPublisher:McGraw-Hill EducationOperations and Supply Chain Management (Mcgraw-hi...Operations ManagementISBN:9781259666100Author:F. Robert Jacobs, Richard B ChasePublisher:McGraw-Hill Education
- Purchasing and Supply Chain ManagementOperations ManagementISBN:9781285869681Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. PattersonPublisher:Cengage LearningProduction and Operations Analysis, Seventh Editi...Operations ManagementISBN:9781478623069Author:Steven Nahmias, Tava Lennon OlsenPublisher:Waveland Press, Inc.
Practical Management Science
Operations Management
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:Cengage,
Operations Management
Operations Management
ISBN:9781259667473
Author:William J Stevenson
Publisher:McGraw-Hill Education
Operations and Supply Chain Management (Mcgraw-hi...
Operations Management
ISBN:9781259666100
Author:F. Robert Jacobs, Richard B Chase
Publisher:McGraw-Hill Education
Purchasing and Supply Chain Management
Operations Management
ISBN:9781285869681
Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:Cengage Learning
Production and Operations Analysis, Seventh Editi...
Operations Management
ISBN:9781478623069
Author:Steven Nahmias, Tava Lennon Olsen
Publisher:Waveland Press, Inc.