OPERATIONS AND SUPPLY CHAIN MANAGEMENT
OPERATIONS AND SUPPLY CHAIN MANAGEMENT
9th Edition
ISBN: 9781119448037
Author: Russell
Publisher: WILEY
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Chapter 4, Problem 8Q
Summary Introduction

To explain: What is benchmarking and what types of things does the APQC benchmark? And how are benchmarking studies conducted?

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Explain how to establish the benchmarking process. Also, address the critical issues you must address.
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Chapter 4 Solutions

OPERATIONS AND SUPPLY CHAIN MANAGEMENT

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