OPERATIONS MANAGEMENT IN THE SUPPLY CHAIN: DECISIONS & CASES (Mcgraw-hill Series Operations and Decision Sciences)
7th Edition
ISBN: 9780077835439
Author: Roger G Schroeder, M. Johnny Rungtusanatham, Susan Meyer Goldstein
Publisher: McGraw-Hill Education
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Textbook Question
Chapter 4, Problem 5DQ
Compare the expensive restaurant, fast-food restaurant, and cafeteria in terms of process characteristics, such as capital, product type, labor, planning, and
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Compare and contrast three common types of production processes: make-to-order, make-to-stock, and mass customization.
What are the advantages and disadvantages of each?
Why are more companies devoting at least a portion of their operations to mass customization?
Identify three goods that could probably be adapted to mass customization and three that probably couldn’t.
by matching process capabilities with product requirements, we get the most efficient process possible? Explain?
Describe the importance of the matching process capabilities with product requirements?
Chapter 4 Solutions
OPERATIONS MANAGEMENT IN THE SUPPLY CHAIN: DECISIONS & CASES (Mcgraw-hill Series Operations and Decision Sciences)
Ch. 4 - Prob. 1DQCh. 4 - Why are assembly-line processes usually so much...Ch. 4 - The rate of productivity improvement in the...Ch. 4 - Several industriesincluding those that produce...Ch. 4 - Compare the expensive restaurant, fast-food...Ch. 4 - A company is in the business of making souvenir...Ch. 4 - Prob. 7DQCh. 4 - Suppose that a firm is considering moving from a...Ch. 4 - Prob. 9DQCh. 4 - Prob. 10DQ
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- Please answer as the operational manager of the Marketing department with the company, you wish to check the systems and processes to ensure that they are up-to-date and report your findings and possible recommendations at the upcoming meeting. Part 4: Create the process diagram a. Assuming that a client increases his/her insurance coverage, design and draw a “Policy Change Request” process diagram that will ensure the correct deductions are made the month following the increase. The diagram should show the bands, process flows, decisions and cross functional interactions required. b. As a team, select TWO of the business processes. Describe how they could be improved and make recommendations for their improvement. Part 5: Summarise and make Recommendations a. As a team, summarise the information shared so far and discuss TWO findings about your analysis that can be used to focus on the issues. Make TWO recommendations to prevent both the misallocation of deduction and…arrow_forwardWho is responsible for the Equipment and Process Selection?arrow_forwardExplain the importance of matching process capabilities with product requirements?arrow_forward
- How does a manufacturing manager choose between a line process, a workcenter process, a project process, a continuous process and a manufacturing cell process? Describe when each would be chosen and provide specific examples.arrow_forwardProcess Management: What do we mean by process approach? List the processes of a company When do we need to reengineer a process?arrow_forwardChoosing which processes are core to a firm’s competitive position is a key strategic decision. For example, Nike, a popular sports shoe company, focuses on the customer relationship, new product development, and supplier relationship processes and leaves the order fulfillment process to others.Allen Edmonds, a top-quality shoe company, considers all four processes to be core processes. What considerations would you make in determining which processes should be core to your manufacturing company?arrow_forward
- Individually or in a small group, examine your own experiences either working in a company or as a customer of a company. Describe an instance where TOC was successfully applied to improve a process, or where you saw the potential for TOC to improve the process.arrow_forwardCreate a swim-lane process diagram for ANY aspect of a bakery for the following departments: Production which bakes the bread; Distribution that delivers the bread; Sales Department where customer orders and wholesale pickups are managed; Marketing that promotes and manage the company’s branded products; or Finance and Accounting that manages the customer accounts; DESIGN and DRAW a high level “as-is” swim-lane process diagram depicting a process OF YOUR CHOICE. The diagram should show the bands, process flows, roles and/or cross functional interactions required, as well as where two or more decisions are made.arrow_forwardABC Company manufactures a product which goes through one process only. The product costs and the data given below relate to the recent period; Beg. WIP…………………………….. 6,375 units Direct Material cost….. ……….$ 7,605 Conversion cost……… ……… $ 4,365 During Period: Units started………….. ……… 91,950 units Direct Mat. cost added.. …….. $ 110,350 Direct Lab. Cost added..…….. $ 36,950 Manuf. Overh. Cost applied….. $ 47,065 End. WIP……………………………… 5,100 units Direct Material………………... 100% completed Conversion……………………. 50% completed Prepare the production report. (round your numbers)arrow_forward
- Discuss in at least a paragraph or so why developing an effective process strategy particularly important for service firms?arrow_forwardExplain what are the risks of automating a production process and what are the risks for a service process?arrow_forwardWhat is it about service processes that make their design and operation so different from manufacturing processes?arrow_forward
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Process selection and facility layout; Author: Dr. Bharatendra Rai;https://www.youtube.com/watch?v=wjxS79880MM;License: Standard YouTube License, CC-BY