OPERATIONS MANAGEMENT IN THE SUPPLY CHAIN: DECISIONS & CASES (Mcgraw-hill Series Operations and Decision Sciences)
7th Edition
ISBN: 9780077835439
Author: Roger G Schroeder, M. Johnny Rungtusanatham, Susan Meyer Goldstein
Publisher: McGraw-Hill Education
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Textbook Question
Chapter 4, Problem 8DQ
Suppose that a firm is considering moving from a batch process to an assembly-line process to better meet evolving market needs. What concerns might the following functions have about this proposed process change: marketing, finance, human resources,
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Chapter 4 Solutions
OPERATIONS MANAGEMENT IN THE SUPPLY CHAIN: DECISIONS & CASES (Mcgraw-hill Series Operations and Decision Sciences)
Ch. 4 - Prob. 1DQCh. 4 - Why are assembly-line processes usually so much...Ch. 4 - The rate of productivity improvement in the...Ch. 4 - Several industriesincluding those that produce...Ch. 4 - Compare the expensive restaurant, fast-food...Ch. 4 - A company is in the business of making souvenir...Ch. 4 - Prob. 7DQCh. 4 - Suppose that a firm is considering moving from a...Ch. 4 - Prob. 9DQCh. 4 - Prob. 10DQ
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- Which processes should be standardized throughout the organization and which should be allowed to vary?arrow_forwardA large office with a copy department, a drafting department with all of the engineers located together, and all of the managers located together in a large suite of offices is an example of: a. An assembly line process b. A batch process c. A project process d. A continuous process Explain incorrect answers also.arrow_forwardwhy type of processes do Enterprise systems support? (a) HR, accounting and financial processses. (b) Financial, journal listing and manufacturing processes. (c) Manufacturing, journal listing and HR processes. (d) Manufacturing, financial and HR processes. What type of diagram is used to represent business process modelling? (a) Pilot process diagram (b) swim lane diagram (c) Flow chart diagram (d) work systems diagramarrow_forward
- The following flow chart shows the entire manufacturing process at KD Manufacturing, which consists of six independent operations processes (i.e. sawing, sanding, drilling, reshaping, welding, and assembly). The entire process flow starts with the input of three different parts, Part I, Part II and Part III, each entering a different input line. Three parts meet later for the welding, whichever welding station is available (two identical welding stations work independently). After welding is completed, the product is sent to one of the three assembly stations (which are in parallel). The chart also shows the processing time per unit (in minutes) for each operation. Each of sawing, sanding, drilling and reshaping stations is handled by a different worker. Two workers handle welding, each at one welding station. Another three workers handle the assembly process independently, one at each assembly station. To improve the capacity of the entire manufacturing process, the manager decides to…arrow_forwardExplain how having more work-in-process inventory can improve the efficiency of a process. How can this be bad?arrow_forward(Please do not give solution in image format thanku) Develope a 3 level work breakdwon structure (including level 1,2 and 3) the work break down structure is based on the following project. Improving Customer Service Response Time for a clothing company. additional informationa can be added to the work break down struture to create the different levels The motivation behind this project is to improve customer satisfaction by reducing response time for customer service inquiries. Currently, customers are waiting an average of 48 hours to receive a response to their inquiries, resulting in frustration and dissatisfaction. By implementing a new customer service ticketing system and training customer service agents on effective communication and problem-solving techniques, response time can be reduced to 24 hours or less.arrow_forward
- A production process at Kenneth Day Manufacturing is shown in the figure below. The drilling operation occurs separately from, and simultaneously with, the sawing and sanding, which are independent sequential operations. A product needs to go through only one of the three assembly operations (the operations are in parallel). A) is the bottleneck. b) The bottleneck time isminutes per unit (round your response to two decimal places). c) The throughput time of the overall system is enter your response here minutes (round your response to two decimal places). D) If the firm operates 8 hours per day, 20 days per month, the monthly capacity of the manufacturing process isunits (enter your response as a whole number).arrow_forwardChoosing which processes are core to a firm’s competitive position is a key strategic decision. For example, Nike, a popular sports shoe company, focuses on the customer relationship, new product development, and supplier relationship processes and leaves the order fulfillment process to others.Allen Edmonds, a top-quality shoe company, considers all four processes to be core processes. What considerations would you make in determining which processes should be core to your manufacturing company?arrow_forwardThe figure below details the process flow for two types of customers who enter Barbara's Boutique shop for customized dress alterations. After step T1, Type A customers proceed to step T2 and then to any of the three workstations at T3, followed by steps T4 and T7. After step T1, Type B customers proceed to Step T5 and then steps T6 and T7. The numbers in parentheses are the minutes it takes to process a customer. T1TypeT3-cT2T5(13)A or B(12)(16)(13)T3-b(12)(15)T3-a x y graph T4T6(10)(17)(22)T7 x y graph a. What is the capacity of Barbara's shop in terms of the numbers of Type A customers who can be served in an hour? Assume no customers are waiting at steps T1 or T7. nothing customers. (Enter your response rounded down to the next whole number.) b. If 30 percent of the customers are Type A customers and 70 percent are Type B customers, what is the average…arrow_forward
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