Operations Management: Processes and Supply Chains, Student Value Edition Plus MyLab Operations Management with Pearson eText -- Access Card Package (12th Edition)
12th Edition
ISBN: 9780134855424
Author: Lee J. Krajewski, Manoj K. Malhotra, Larry P. Ritzman
Publisher: PEARSON
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Textbook Question
Chapter 5, Problem 2P
Melissa’s Photo Studio offers both individual and group portrait options. The process flow diagram in Figure 5.10 shows that all customers must first register and then pay at one of two cashiers. Then, depending on whether they want a single or group portrait they go to different rooms. Finally, everyone picks up their own finished portrait.
- How long does it take to complete the entire process for a group portrait?
- What single activity is the bottleneck for the entire process, assuming the process receives equal amounts of both groups and individuals?
- What is the capacity of the bottleneck for both groups and individuals?
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Melissa’s Photo Studio offers both individual and group portrait options. The process flow diagram in Figure shows that all customers must first register and then pay at one of two cashiers. Then, depending on whether they want a single or group portrait they go to different rooms. Finally, everyone picks up their own finished portrait. a. How long does it take to complete the entire process for a group portrait?b. What single activity is the bottleneck for the entire process, assuming the process receives equal amounts of both groups and individuals? c. What is the capacity of the bottleneck for both groups and individuals?
What type of process—project, job shop, flow shop, and continuous flow—would most likely be used to produce the following? Explain your reasoning.
Apple iPads
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Bill’s Barbershop has two barbers available to cut customers’ hair. Both barbers provide roughly the same experience and skill, but one is just a little bit slower than the other. The process flow in Figure shows that all customers go through steps B1 and B2 and then can be served at either of the two barbers at step B3. The process ends for all customers at step B4. The numbers in parentheses indicate the minutes it takes that activity to process a customer.a. How long does it take the average customer to complete this process?b. What single activity is the bottleneck for the entire process?c. How many customers can this process serve in an hour?
Chapter 5 Solutions
Operations Management: Processes and Supply Chains, Student Value Edition Plus MyLab Operations Management with Pearson eText -- Access Card Package (12th Edition)
Ch. 5 - Take a process that you encounter on a daily...Ch. 5 - Prob. 2DQCh. 5 - How could the efficiency of the redesigned process...Ch. 5 - Bill’s Barbershop has two barbers available to...Ch. 5 - Melissa’s Photo Studio offers both individual...Ch. 5 - Figure 5.11 details the process flow for two types...Ch. 5 - Prob. 4PCh. 5 - Super Fun Industries manufactures four top-selling...Ch. 5 - Prob. 6PCh. 5 - Yost-Perry Industries (YPI) manufactures a mix of...
Ch. 5 - Prob. 8PCh. 5 - Prob. 9PCh. 5 - A.J.’s Wildlife Emporium manufactures two unique...Ch. 5 - Cooper River Glass Works (RGW) produces four...Ch. 5 - Quick Stop Pharmacy is a small family-owned,...Ch. 5 - Use the longest work element rule to balance the...Ch. 5 - Johnson Cogs wants to set up a line to serve 60...Ch. 5 - Refer back to Problem 16. Suppose that in addition...Ch. 5 - To meet holiday demand, Penny’s Pie Shop...Ch. 5 - A paced assembly line has been devised to...Ch. 5 - Prob. 20PCh. 5 - Greg Davis, a business major at the University of...Ch. 5 - Prob. 1VCCh. 5 - Which boarding scenario among the different ones...Ch. 5 - How should Southwest evaluate the gate boarding...Ch. 5 - How will Southwest know that the bottleneck had...
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