Bundle: Essentials of Business Communication, Loose-Leaf Version, 10th + Premium Website, 1 term (6 months) Printed Access Card + LMS Integrated Printed Access Card
10th Edition
ISBN: 9781305699199
Author: Mary Ellen Guffey, Dana Loewy
Publisher: Cengage Learning
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Chapter 7, Problem 13CT
Summary Introduction
To determine:
Why is the passive voice acceptable, even desirable, in bad news messages when it is considered poor, impersonal writing in most other situations?
Introduction:
It is highly significant for individuals to convey messages in an appropriate form without hurting individuals and affecting their thoughts drastically. This can be done by applying bias-free language, positive and courteous expressions and clarity and effective tone. Especially, these factors has to be considered when conveying bad messages.
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