Production and Operations Analysis, Seventh Edition
Production and Operations Analysis, Seventh Edition
7th Edition
ISBN: 9781478623069
Author: Steven Nahmias, Tava Lennon Olsen
Publisher: Waveland Press, Inc.
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Chapter 7.8, Problem 28P
Summary Introduction

interpretation: firm that is good at using queueing psychology

concept introduction: queueing theory is the science of waiting line processes. Queueing theory assumes that both the arrival and service processes are random. The interaction between these two processes makes queueing an interesting and challenging area.

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