OPERATIONS MANAGEMENT LL W/CONNECT CODE
2nd Edition
ISBN: 9781266520037
Author: CACHON
Publisher: MCG CUSTOM
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Chapter 8, Problem 7CQ
Summary Introduction
To identify: If the given statement is true or false.
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Chapter 8 Solutions
OPERATIONS MANAGEMENT LL W/CONNECT CODE
Ch. 8 - Prob. 1CQCh. 8 - Prob. 2CQCh. 8 - Prob. 3CQCh. 8 - Prob. 4CQCh. 8 - Prob. 5CQCh. 8 - Prob. 6CQCh. 8 - Prob. 7CQCh. 8 - Prob. 8CQCh. 8 - What are the two pillars of the Toyota Production...Ch. 8 - Prob. 10CQ
Ch. 8 - Prob. 11CQCh. 8 - Prob. 12CQCh. 8 - Prob. 13CQCh. 8 - Prob. 14CQCh. 8 - Prob. 15CQCh. 8 - Prob. 16CQCh. 8 - Prob. 17CQCh. 8 - Prob. 18CQCh. 8 - Prob. 19CQCh. 8 - A company makes two models, A and B. Which of the...Ch. 8 - Prob. 21CQCh. 8 - Prob. 22CQCh. 8 - Prob. 23CQCh. 8 - Prob. 24CQCh. 8 - Prob. 25CQCh. 8 - Prob. 26CQCh. 8 - Prob. 1PACh. 8 - Prob. 2PACh. 8 - Prob. 3PACh. 8 - Prob. 4PACh. 8 - Prob. 5PACh. 8 - Prob. 6PACh. 8 - Prob. 7PACh. 8 - Prob. 8PACh. 8 - Prob. 9PACh. 8 - Prob. 10PA
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- Usually, it takes days to offer a service in e.government. Select one: a. True b. Falsearrow_forwardBlue Lotus is a bike shop located near a beach resort, which rents its bikes to guests staying in the resort. When a customer requests to rent a bike and no bikes are available (they are either with another customers or being cleaned for rental), customer waits until a bike is available. Once a bike rented out to a customer, the customer keeps it for an average of 1 day. Upon return, the bike is cleaned and tuned-up, which takes half a day (0.5 day). Suppose Blue Lotus has 7 bikes, and demand for bike rental is 4.1 per day. What is the average amount of time a customer waits to receive a bike? (Hint: From the perspective of customer waiting time, 0.5 day of cleaning time would be part of the processing time" so, p = 1+0.5 =1.5 days. Assume CVa = CVp = 1 in your calculations). O 1.197 days O2.134 days O 0.761 days O 5.380 daysarrow_forwardStudents have to change buildings between classes, which often involves walks of5 minutes or more. Walking from one building to another is:a. waste.b. non-value-added time.c. value-added time.d. Cannot determine from the given infomationarrow_forward
- A customer visits a restaurant and experienced good service. Next week again he visited the same restaurant with his family and finds a difference in service rendered by the waiter in the restaurant. In this situation which characteristic of service is observed? of O a. Inseparability O b. Intangibility Oc Perishability O d. Heterogeneity tionarrow_forwardAn efficient system can be ineffective and vice versa. Select one: a. True b. Falsearrow_forwardIt is possible to increase process capacity by balancing a process. True or false?a. Trueb. Falsearrow_forward
- Answer is complete but not entirely correct. A campus deli serves 300 customers over its busy lunch period from 11:30 am to 1:30 pm. A quick count of the number of customers waiting in line and being served by the sandwich makers shows that an average of 7 customers are in process at any point in time. What is the average amount of time that a customer spends in process? Instruction: Round your intermediate and final answer to 1 decimal place. Average amount of time (Round to one decimal) 4.9 8 minutesarrow_forwarda. λ = 3 customers/hourμ = 5 customers/hourM = 1(1) What is the system utilization?arrow_forwardWhich of the following statements best represents a concise definition of an operations process? It is a conversion activity that Select one: a. involves technical analysis b. involves workers and equipment c. transforms inputs to outputs d. produces competitive advantage for the firm Which of the following situations will tend to increase customer dissatisfaction with waiting in line the most? Select one: a. Large numbers of customers b. The physical location of an operation c. Bright lights in the banking hall d. Idle workers in the view of customersarrow_forward
- Functions individually performing "best in class" combine to achieve the lowest total cost or (facilitate) highly effective processes: True Falsearrow_forwardBecause service organizations require high-touch relationships with customers, which of the following characteristics of the service organization is most important to meeting this requirement? Hiring and training Customized services Flexible systems Adjustable capacityarrow_forwardC&A Candy produces two kinds of gumdrops: regular and sugar-free. The data on these gumdrops are given below: Regular Sugar-Free 30 10 60 30 80 80 Demand (lbs per hour) Changeover time (min) Production rate (lbs per hour) C&A first makes 60 pounds of regular gumdrops, then 20 pounds of sugar-free gumdrops, and then repeats this sequence. What is the utilization of the production process? Multiple Choice O O O 25% 20% 50% 40%arrow_forward
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