EBK OPERATIONS MANAGEMENT
EBK OPERATIONS MANAGEMENT
11th Edition
ISBN: 8220103630726
Author: RENDER
Publisher: PEARSON
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Chapter 9, Problem 10P

After an extensive product analysis using group technology, Leon Bazil has identified a product he believes should be pulled out of his process facility and handled in a work cell. Leon has identified the following operations as necessary for the work cell. The customer expects delivery of 250 units per day. and the work day is 420 minutes.

  1. a. What is the takt time?
  2. b. How many employees should be cross-trained for the cell?
  3. c. Which operations may warrant special consideration?
OPERATION STANDARD TIME (MIN)
Shear 1.1
Bend 1.1
Weld 1.7
Clean 3.1
Paint 1.0
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Rock View Restaurant is a new fast food restaurant chain. The Operations Manager has dividedits normal drive-through service process into the following tasks:Tasks                                    Description           Task           Time(InSeconds)PredecessorsA                                         Take order                25            NoneB                                  Receive payment            20              AC                                     Gather drinks               35              AD                                     Gather food                  32              AE                                 Put food etc. in bag           25            C,DF                                  Give food to customer     10             B,E Currently, Rock View Restaurant has a single window with one person who takes the order, gather the food, collects the money and gives the food to the customer. This takes an average of 147 seconds per customer so only 25.5 cars can be served.…
Rock View Restaurant is a new fast food restaurant chain. The Operations Manager has dividedits normal drive-through service process into the following tasks:Tasks                                    Description           Task           Time(InSeconds)PredecessorsA                                         Take order                25            NoneB                                  Receive payment            20              AC                                     Gather drinks               35              AD                                     Gather food                  32              AE                                 Put food etc. in bag           25            C,DF                                  Give food to customer     10             B,E Currently, Rock View Restaurant has a single window with one person who takes the order, gather the food, collects the money and gives the food to the customer. This takes an average of 147 seconds per customer so only 25.5 cars can be served.…
Rock View Restaurant is a new fast-food restaurant chain. The Operations Manager has dividedits normal drive-through service process into the following tasks: Tasks Description Task Time (In Seconds) Predecessors A Take Order 25 None B Receive payment 20 A C Gather drinks 35 A D Gather Food 32 A E Put food etc. In bag 25 C,D F Give food to Customer 10 B,E Currently, Rock View Restaurant has a single window with one person who takes the order,gather the food, collects the money and gives the food to the customer. This takes an average of147 seconds per customer so only 25.5 cars can be served. Rock View Restaurant wants toincrease its drive-through capacity to 60 cars per hour by forming a multi-window line.1. Calculate the efficiency of the newly design process.

Chapter 9 Solutions

EBK OPERATIONS MANAGEMENT

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