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EBK OPERATIONS MANAGEMENT
14th Edition
ISBN: 9781260718447
Author: Stevenson
Publisher: MCG COURSE
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Textbook Question
Chapter 9, Problem 1P
Make a check sheet and then a Pareto diagram for the following car repair shop data.
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Students have asked these similar questions
An air-conditioning repair department manager has compiled data on the primary reason for 41 service calls for the previous week, as shown in the table.
Required:
Using the data, make a check sheet for the problem types for each customer type, and then construct a Pareto diagram for each type of customer.
Which from among the reasons for 41 service calls should the repair department make more of their response and action. Why?
Make a check sheet and then a Pareto diagram for the following car repair shop data
Make a check sheet and then a Pareto diagram for the following car repair shop data:
ticket number
work
1
tiers
2
lube & oil
3
tiers
4
battery
5
lube & oil
6
lube & oil
7
lube & oil
8
brakes
9
lube & oil
10
tiers
11
brakes
12
lube & oil
13
battery
14
lube & oil
15
lube & oil
16
tiers
17
lube & oil
18
brakes
19
tiers
20
brakes
21
lube & oil
22
brakes
23
transmission
24
brakes
25
lube & oil
26
battery
27
lube & oil
28
battery
29
brakes
30
tiers
What notices can you observe from the check sheet and Pareto diagram and what recommendationscan you provide for those observations from Quality management perspective?
Chapter 9 Solutions
EBK OPERATIONS MANAGEMENT
Ch. 9 - Prob. 1DRQCh. 9 - Prob. 2DRQCh. 9 - Prob. 3DRQCh. 9 - Prob. 4DRQCh. 9 - Prob. 5DRQCh. 9 - Prob. 6DRQCh. 9 - Prob. 7DRQCh. 9 - Prob. 8DRQCh. 9 - Prob. 9DRQCh. 9 - Prob. 10DRQ
Ch. 9 - Prob. 11DRQCh. 9 - Prob. 12DRQCh. 9 - Prob. 13DRQCh. 9 - List the steps of problem solving.Ch. 9 - Prob. 15DRQCh. 9 - Prob. 16DRQCh. 9 - Prob. 17DRQCh. 9 - What trade-offs are involved in deciding on...Ch. 9 - Prob. 2TSCh. 9 - Prob. 3TSCh. 9 - Prob. 1CTECh. 9 - Prob. 2CTECh. 9 - Prob. 3CTECh. 9 - Prob. 4CTECh. 9 - Make a check sheet and then a Pareto diagram for...Ch. 9 - Prob. 2PCh. 9 - Prob. 3PCh. 9 - Prob. 4PCh. 9 - Prob. 5PCh. 9 - Prob. 6PCh. 9 - Prob. 7PCh. 9 - Prepare a scatter diagram for each of these data...Ch. 9 - Prepare a flowchart that describes going to the...Ch. 9 - Prob. 10PCh. 9 - The county sheriffs department responded to an...Ch. 9 - Prob. 12PCh. 9 - Prob. 1.1CQCh. 9 - Prob. 2.1CQ
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