Concept explainers
To determine:
The different approaches utilized to generate effective solutions and decision when aiming to solve various problem and issues to mitigate the unfavorable effects and create favorable advantages for as many stakeholders.
Introduction / Case summary:
The case study focuses on the aspects of decision-making and problem-solving. The problems of budget factors that forced a reduction in staff and office space have led to many vital and quick decisions. However, the decisions made were not consulted and discussed with the parties that are highly influenced and affected. As a result team effectiveness, team growth and the development of non-profit organizations to support city parks and recreations will be at an unfavorable level.
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Chapter 9 Solutions
Management, Loose-Leaf Version
- Too Much of a Good Thing? Not long ago, Jessica Armstrong, vice president of administration for Delaware Valley Chemical Inc., a New Jersey–based multinational company, made a point of stopping by department head Darius Harris’s office and lavishly praising him for his volunteer work with an after-school program for disadvantaged children in a nearby urban neighborhood. Now she was about to summon him to her office so she could take him to task for his dedication to the same volunteer work. It was Carolyn Clark, Harris’s secretary, who’d alerted her to the problem. “Darius told the community center he’d take responsibility for a fund-raising mass mailing. And then he asked me to edit the letter he’d drafted, make all the copies, stuff the envelopes, and get it into the mail—most of this on my own time,” she reported, still obviously indignant. “When I told him, ‘I’m sorry, but that’s not my job,’ he looked me straight in the eye and asked when I’d like to schedule my upcoming…arrow_forwardToo Much of a Good Thing? Not long ago, Jessica Armstrong, vice president of administration for Delaware Valley Chemical Inc., a New Jersey–based multinational company, made a point of stopping by department head Darius Harris’s office and lavishly praising him for his volunteer work with an after-school program for disadvantaged children in a nearby urban neighborhood. Now she was about to summon him to her office so she could take him to task for his dedication to the same volunteer work. It was Carolyn Clark, Harris’s secretary, who’d alerted her to the problem. “Darius told the community center he’d take responsibility for a fund-raising mass mailing. And then he asked me to edit the letter he’d drafted, make all the copies, stuff the envelopes, and get it into the mail—most of this on my own time,” she reported, still obviously indignant. “When I told him, ‘I’m sorry, but that’s not my job,’ he looked me straight in the eye and asked when I’d like to schedule my upcoming…arrow_forwardLamboz, a chemical distribution organization (with 1200 employees) is in the process of a successful turnaround, after having appointed Mr Radha Varre ten months ago. Mr Radha is a strategist with a very successful reputation for reviving struggling corporations. The company is just starting to break even and is showing excellent growth prospects. Top management is extremely optimistic and relieved that the threatened mass retrenchments appear to have been averted. The climate in the company has changed completely. Morale is high and employees are motivated and working productively. Today however, the ethics committee is meeting to discuss a very disturbing piece of information that has come in from the ethics hotline. It appears that Mr Radha has been utilising a strategy that was devised by another company, Rosebank, to which Mr Radha had access, but was bound from using by a non-disclosure clause. This fact was therefore not known by anybody at Lamboz. Lamboz is fighting for…arrow_forward
- What makes a CEO’s job so complex? Use the challenge Tim Cook faces as Steve Jobs’ successor to provide examples that support your answer.arrow_forwardManagers focus on plans, results, and goals, whereas leaders focus on _____. A) profitability B) sales C) personality D) people E) controlling for resultsarrow_forwardChris involves his followers in decision making and allows them to decide their own work methods and goals. Chris's leadership style can be described as ________________. A: democratic B: autocratic C: laissez-faire D: task-orientedarrow_forward
- Few people would want to hire a skilled manager with no leadership skills, and you would not want to hire an inspirational leader who can't manage planning, delegating, or keeping things organized. Draw two "T accounts" with positive attributes on the left and negative attributes on the right for managerial skills and leadership skills that you would look for as a hiring manager for a crucial managerial and leadership position in your organization.arrow_forwardAccording to the research in our text book, 26% of new managers feel they are unprepared to transition into management roles 58% of new managers don’t receive any training to help them make the transition 50% of first-time managers fail in that transition It seems moving to a management position isn’t easy as these statistics indicate. What could organizations do to make the transition into a management role easier? If you have found yourself making the transition from peer to manager, you know how difficult it can be. If you have not had that opportunity, you likely will at some point in your career. The below video gives some great practical advice on how to navigate this professional transition.arrow_forwardBase on Aisin Corporation How can I Recommend alternative effective leadership models explaining how adapting these models will benefit the organization in aligning operational needs with business strategies. And How can I Recommend 2 or 3 specific actions that can be done to align operational needs with business strategies. I need help aswering the two questionsarrow_forward
- Gillian is the manager of a nursing home with a diverse workforce, in regards to qualification, age, experience and enthusiasm. Her most senior staff, Mary, is very competent, enthusiastic and worked there for 35 years. Which leadership style, according to Hersey and Blanchard, would probably work best with Mary? a. The selling style b. The telling style c. The participating style d. The Delegating stylearrow_forwardYour employees are skilled and experienced customer service representatives who perform non-routine tasks, such as solving unique customer problems or special needs with the company’s equipment. Use path–goal theory to identify the most appropriate leadership style(s) you should use in this situation. Be sure to explain your answer and discuss why other styles are inappropriate.arrow_forwardFrom the following management styles (e.g., Task Vs. People-Centered Style, Participatory, Directing, or Teamwork Styles, Autocratic, Participative, and Free-reign styles, etc.). What combinations of management styles might you use in the below situations and why? You are considering a major change in the way your company does business. Your staff has an excellent record of achieving goals, and your relationship with them is trusting and supportive.arrow_forward
- Management, Loose-Leaf VersionManagementISBN:9781305969308Author:Richard L. DaftPublisher:South-Western College Pub