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Chapter D, Problem 2P

a)

Summary Introduction

To determine: The percentage of time the machine is busy or the utilization factor.

Introduction: The mathematical study which analysis the causes of delay in the waiting line is known as queuing theory. The theory examines all components in the waiting line such as arrival process, service process, and number of servers, system and customers.

b)

Summary Introduction

To determine: The average length of queue.

c)

Summary Introduction

To determine: The average number of students in the system.

d)

Summary Introduction

To determine: The average waiting time in the queue.

e)

Summary Introduction

To determine: The average time in the system.

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Chapter D Solutions

Operations Management: Sustainability and Supply Chain Management, Student Value Edition Plus MyLab Operations Management with Pearson eText -- Access Card Package (12th Edition)

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