1-3 Journal A Foundation for Building a Brand

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Southern New Hampshire University *

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655

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Marketing

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Jan 9, 2024

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docx

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3

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There are five steps in the conceptual branding design process for a successful brand identity. Each step helps with the effectiveness of the brand to the company. If each step is followed, then the brand can be considered successful. I will summarize each step and mention their reasoning. The first step is understanding that brands are concepts (Tybout & Calkins, 2005). During this step, the person or team involved with branding should know the brand’s essential characteristics, such as having a soft, rigid, slimy touch, a spicy taste, or other sensory traits. The purpose of this step is for the consumer to instinctively know what the brand is being used for by using a familiar concept. An example of this is the concept of a bed. A mattress would be a good concept because people usually sleep on a bed. However, a lousy concept would be a car seat because although a person could sleep on one, it would not be the first choice to sleep on since it is uncomfortable. The second step is to use perceptual categories and cues to help the consumer understand the brand concept (Tybout & Calkins, 2005). This step is vital because the cues help the consumer put the brand concept in a specific category. Tybout & Calkins state that a popular cue is the name of a brand. Suppose a company is making a new product and gives the wrong name for the product. In that case, the consumer may put it psychologically in the wrong category and be confused with the product. An example is if a company created a jar opener brand called “Puny.” Consumers would be confused since jar openers have to be strong enough to open tight lids, and the word “Puny” does not fit that description. The third step is to use the cues in the logo's design and the brand concept's appearance (Tybout & Calkins, 2005). If a brand has the wrong design, then the brand will suffer because consumers are used to specific colors and text to convey a specific type of meaning. An example
of this is if a company uses a red color and bold font for a brand that helps consumers ease down after a long day. This is the wrong color because red is used to help alert people rather than calm them for the night. A better color would be blue or another light color since it helps calm a person. The penultimate step is for the brand concept to be shown quickly to consumers to get their initial reaction (Tybout & Calkins, 2005). This is important because it will give the company feedback if the brand concept is placed in the correct perceptual categories. The company must remember only to show the design, not the product, or it could affect the results. The last step is to create a brand system (Tybout & Calkins, 2005). In doing this, the brand can be used in various products. However, the products should be able to fit the brand and not be able to confuse the consumer. An example of a brand system is Apple and its line of hardware. Each piece of hardware, whether it be the Apple iPhone, Apple Macbook, Apple iPod, etc., is different from the other but similar enough for the average consumer not to be confused about what the Apple brand is.
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