CU2650 Support Individuals with Specfic Communication Needs

If people don't communicate well they limit their ability to connect on any meaningful level which can create conflict. Depending on the position in workplace, others will have expectations of how an individual should communicate with others. It is important that for any employee show respect to those he or she works with. The general social care council’s code of practice states that communications should be conducted in an appropriate, open, accurate and straightforward way. By communicating in this way others will have trust and confidence in any employee and their abilities. Workplace relationships become a lot stronger when people can clearly and effectively communicate what they need and allow others to do the same.

We should try and consider the most effective communication method depending on the situation and the person in which we will be communicating with. Stage three is when the message gets sent we have now chosen the most effective communication method and need to make sure we use it in the correct way. We should not try and rush the message being sent because by doing so it could cause misunderstanding between the two people who are communicating and cause confusion giving the receiver the wrong impression. Stage four is whenever the message gets perceived by the receiver. The service user has to make sense of the message given to them and work out exactly what it means. There are some potential difficulties that may arise and we should be aware of how to solve these difficulties when or if they may

Some of our service users have poor speech or no speech at all. With these service users an alternative form of communication is required or an ability to listen intently and comprehend what they are saying.

1.1 I communicate with a wide range of groups and individuals on a daily, weekly, and less frequent basis within my role as care home manager. These include other managers, operations manager, managing director and company owners as well as support workers, clients, team leaders, social workers, care managers, families, health and educational professionals, learning disability team members from 6 different boroughs etc.

I communicate with all of these people in writing and verbally and also by listening. I have to utilise different skills when communicating with the different individuals mentioned, for example clients may need to feel valued supported and understood when I am looking at their dietary needs, I may need to adapt the way I

1.1 Review the range of groups and individuals whose communication needs must be addressed in own job role

Using the service users prefered method of communication can help empower them by giving them a way to talk to so you can help them plan their own care and help promote choice. It will also give you a way to work in partnership with the service user.

As a professional, it is my responsibility to make sure that my communication skills meet the needs of the people I support. I should not expect people to adjust their communication to fit in with me. The best way to find out about what individuals want and need, of course, is to ask. The individuals concerned are always my first and best source of information about their needs and the best way to meet them. But asking is not always possible. I can discover some information about communication needs, wishes and preferences by observing someone or by talking with other colleagues who have worked with the person previously and by talking to family or friends. They are likely to have a great deal of information about the communication needs are for the individual. They will have developed ways of dealing with communication, possibly over a long period of time, and are likely to be a very useful source of advice and help.

2.3 You can show how and when to seek advice about communication if you feel unsure about something, maybe a physical incident may have taken place which worried you, maybe something was thrown at you. Sometimes complex cases need extra assistance and help can be sought by talking to your peers, line managers, the individuals carer. A line manager or supervisor can help advise on specialist organisations who offer expert advice and services, as it is best not to think or second guess that you can manage the situation by yourself especially if you do not have the necessary skill set to deal with certain communication problems. Professional duty to ensure individuals receive the very best care and support is essential to provide the best service you can for them.

Within my role there are many individuals to communication with. Staff range from therapists, recovery workers, finance department. Managers, Admin staff, Education and employment staff, HR

Communication is an essential part of all relationships, and as a support worker, the ability to communicate well with the service users is a basic requirement for doing my job. Every individual has the right to communicate and as a support worker, I have a moral obligation as well as adhering to the standards, codes of practice, guidelines, morals and law to make sure that everyone’s communication needs are met.Every person has the right to "freedom of expression" as stated in The Human Rights Act 1998. If an individual’s communication needs are not met then all aspects of their daily life

* There may be a barrier to normal methods of communication like a longer distance or a noisy environment.

The noise may influence communication as if it is noisy then, you may not be able to hear what the other person is saying, and then misinterpret what they are saying. Where as if it is quiet then you would be able to clearly understand what they are saying to you. So if a person has difficulty hearing then you would need to make sure that it is quiet so that they can hear what is being said. This would affect communication because if it is too loud then people will start to misunderstand what is being said or may not be able to understand what is being said all

In my current role as Care Supervisor I communicate with a range of individuals such as: service users,

Listening is a profession setting allows us to form relationships with other coworkers, understand the needs and wants of others, properly understand the tasks at hand, and be able to differentiate between the levels of communication other have. Listening enables us to be able to perform better in a job and understand what others expect of you. Some significant barriers that are apparent in a communication setting would be noise, the inability to function as an active listener, and the failure to limit distractions. Many times we are given the chance to properly react to these barriers. By doing so, we allow ourselves to be much more effective in the work environment and allow others to be effective as