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Carnival Cruise Lines Case Study

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Background:

In 1972, Carnival Cruise Lines (CCL) was found by entrepreneur Ted Arison. Mr. Arison’s vision involved making cruising, a vacation experience once reserved for the rich, available to the all individuals. Carinal Cruise Lines achieved the ability to carry more passengers than any other cruise line, which lead to Carnival becoming the largest cruise line in the world. By 1987, Carnival Cruise Lines earned the distinction, “The Most Popular Cruise Line in the World.”
Carnival Cruise Lines is the largest cruise company in North America.

Carnival Cruise Lines is the flagship brand in a portfolio operated by its parent company, Carnival Corporation & plc. Carnival Corporation has headquarters in Miami, Florida and London, England. Carnival Cruise Lines ships carry more than 60,000 passengers a week. The cruise line operates 1,400 voyages per year with a fleet of 22 ships, and serves approximately four million passengers per year. Carnival Cruise Lines has 3,800 shore side employees and 33,500 shipside employees. The cruise line conducts voyages ranging from three-to-sixteen days in length to some of the most popular vacation destinations in the world, including The Bahamas, Caribbean, Mexican Riviera, Alaska, and Hawaii.

Carnival has a strong market expansion strategy for selling the mass-market cruise category and first-time cruisers. Furthermore, Carnival Cruise Lines are successful because they have a clear vision and a commitment to their brand essence,
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