Communicate with and Complete Records for Individuals.

* What information about Mrs. Johnson would you include on a caregiver assignment sheet? Increased confusion, forgetful and requires more assistance, patience and compassion

1.1 Review the range of groups and individuals whose communication needs must be addressed in own job role

Before I proceed with Mr H's care I check his care plan where it is documented how he likes to be communicated with. Any changes to Mr H's communication ability should be reported and documented straight onto a daily diary sheet and into his careplan where other staff members are able to see the changes noted.

1.2 my job role as a care home manage, it is important to have good communication skills to develop positive relationships and share information with people using services. I also need to be able to communicate well with client’s families, carers, colleagues and other professionals as mentioned in 1.1.

1.1 Review the range of groups and individuals whose communication needs must be addressed in own job role

Staff are required to make an entry in to an individuals care plan once in twelve hours. This entry is in the daily life and review and will contain details regarding medication administration, dietary and fluid intake, elimination, mobility, mood, behaviour exhibited and any changes or deteriation of the individual. There is also a requirement to record visits from doctors, nurses and other health proffessionals.

In this particular case, I think that a mixture of both verbal and nonverbal communication is requisite. Using speech along with caring and reassuring touch will be effective in making Mrs Hedges feel cared for and safe. The communicator should speak in a normal fashion that Mrs Hedges will not find condescending, but that you speak in a slightly slower pace than usual; this makes your speech clearer. Communicate the message to Mrs Hedges at a time when she is least likely to be tired, as when you are tired, your hearing is decreased anyway. Verbal communication is so important,

AnswersSome things stop communication being as effective as it could be. There are communication barriers within a health & social care environment and it is important to understand them so you can overcome them. It is very important to be able to communicate effectively in a health & social care setting. A service user will not be able to take part in a discussion about their care or planning their future if they do not understand what is being said. Equally, I cannot help if I cannot find a way to understand what the service user is trying to ask for. There are many factors that affect communication. They are:Sensory Deprivation:When someone cannot receive or pass on information because they

It is important in my role that I communicate constantly with my client to understand how she is feeling daily and to let her other carers know her needs and if her needs change at any time. I also need to ask questions and share information with them.

1.2 - Explain how effective communication affects all aspects of working in adult social care

Good communication with the individual should be enhanced. Both individual and carer must compromise and negotiate to what would benefit most for the individual as long as it is safe. Thorough information should be given and must acknowledge the benefits of their choices. This is a way of recognising rights and choices of the individual. One example is the resident’s choice not to use his/her walking frame. This is one conflict of decision – making. Decision should be tailored to the needs of the resident

Therefore every care practitioner should endeavour to promote theses rights when dealing with services users and their relatives. Furthermore, it is crucial for service users to understand that any information they give will be with strict confidentiality. It is a legal requirement for health and social care services to keep personal data confidential.

As a care assistant effective communication is a vital skill in the workplace, on an everyday basis. I use all of these below to help promote and ensure the wellbeing of all service users and my colleagues.

An individual’s background can influence their communication methods in many ways. Such as the way someone has been brought up, their different values in life, their relationships with family members. These can all be a factor to how they communicate with others. These factors can effect communication because if their relationships have been quite hard and they do not see their own families much, the individual will find it difficult to trust and open up to the care managers at the nursing home. This will make it hard for the care managers to get to know the real them and it will be difficult to recognize any problems that appear. Also it depends what the individual’s medical history is. They could be on a type of medication which effects there communication. They could suffer from having dementia or a stroke, there for this can effort your communication massively. With all three factors you might have to use simple sentences or even using picture cards as the individual might find it easier to understand what you’re

As part of my M3 I will write a report to review and assess my communication and interpersonal skills during each interaction within my P5 and P6. I will discuss factors such as tone of voice and non-verbal communication. I will also highlight my strengths such as my ability to make a service user feel at ease and my weaknesses such as miscommunication due to misunderstandings.