Communication and Assessment Criteria

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Unit: CU680 Manage Own Performance in a Business Environment Learning Outcome 1 : Understand how to plan work and be accountable to others Score Assessment Criteria 0 1.1 Outline guidelines, procedures codes of practice relevant to personal work 0 1.2 Explain the purpose of planning work, and being accountable to others for own work 0 1.3 Explain the purpose and benefits of agreeing realistic targets for work 0 1.4 Explain how to agree realistic targets 0 1.5 Describe ways of planning work to meet agreed deadlines 0 1.6 Explain the purpose of keeping other people informed about progress 0 1.7 Explain the purpose and benefits of letting other people know work plans need to be changed 0 1.8 Describe types…show more content…
Outcome 5 : Understand the purpose of meeting work standards and deadlines Score Assessment Criteria 0 5.1 Explain the purpose of meeting work standards and deadlines when using equipment Learning Outcome 6 : Understand the purpose of leaving equipment and the work area ready for the next user Score Assessment Criteria 0 6.1 Explain the purpose of leaving equipment and the work area ready for the next user Learning Outcome 7 : Be able to use office equipment Score Assessment Criteria 0 7.1 Locate and select equipment needed for a task 0 7.2 Use equipment following manufacturer’s and organisational guidelines 0 7.3 Use equipment minimising waste 0 7.4 Keep equipment clean and hygienic 0 7.5 Deal with equipment problems following manufacturer’s and organisational procedures 0 7.6 Refer problems, if required 0 7.7 Make sure final work product meets agreed requirements 0 7.8 Make sure that product is delivered to agreed timescale 0 7.9 Make sure equipment, resources and work area are ready for the next user Unit: CU697 Handle mail Learning Outcome 1 : Understand security procedures when handling mail or packages Score Assessment Criteria 0 1.1 Explain the purpose of security procedures for handling mail or packages 0 1.2 Give examples of security procedures for handling mail in organisation(s) Learning Outcome 2 : Understand the range of available internal and external mail services Score

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