DGIA Duty Statement

3. Explain how to fulfil own responsibilities to colleagues through responsible, constructive and co-operative team working

1.1 Produce a job description using the template below to describe your duties and responsibilities

That being said, even though we don’t really have a direct hand in these other SSA run Sectors, we do have an opportunity to assist with any lessons learned in the running of our particular sectors through Critical Infrastructure Cross – Sector Councils, made up of the chair and vice-chair of each SSA. This gives us the ability to not only offer up advice to other SSAs, but also to hear and utilize methods that are currently working for other agencies as well. (dhs.gov/critical-infrastructure-sector-partnerships)

I have worked in four large organizations with an average lifespan of four years per project. During life of projects, I oversaw the establishment and management of the project coordination and technical teams, and, provided overall leadership in many project departments. My main functions focused on technical advice, management of the design, planning, implementation, monitoring and evaluation of all components of the project that included; program development, capacity building, and advocacy. I ensured adherence to the work plans, programmatic and financial reporting requirements; managed country and field offices, and, ensured their efficient operations. I supervised and

Describe one (1) researched accounting position, and explain the essential skills that would make a candidate successful in the position. Articulate the primary manner in which the researched accounting positions could add value to the company seeking candidates.

The role of local government, and by extension public administrators, is always under review by its citizens. Because the job of government is to “legislate and make decisions in areas over which they have legislative authority” (VMA, 2012) and to develop and implement policy, local governments must be able to react to emerging technologies and provide a safe environment for its citizens.

Question Four: Consider this scenario. One of your colleagues has been having difficulty providing the customer service standards that are required in your organisation. You have observed this and have noted that this person is not making the number of sales they should make. What action do you think you might take to assist them to overcome difficulty in meeting customer service standards? PAGE 17

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This case study is based on innovation for Government Digital Services. It all started in April 2011 before the last coalition government took place. The reason why GDS started because it was a tech start up in the UK cabinet office run by Mike Bracken. The role of GDS was to help the public by creating better services for UK citizens and businesses so that it would improve service’s to access and use more efficiently.

strategic policies in the US, among many others (Lin, 2009). These problems exist because cyber

Written communication is crucial to the way organisations conduct daily business. As technology, culture and how we correspond have rapidly changed over the years, so too has the style and formatting of documents. The Ministry of Defence (MOD) requires written communication to be formatted and structured in a particular way in order to provide clear and concise information passage. Many large organisations and corporations have implemented their own method or ‘house styling’ to ensure standardisation. Joint Service Publication (JSP) 101 serves as the MODs ‘house style’ when it comes to formatting all written communication. With email, shared electronic workspaces and digital media dominating the way the MOD communicate, JSP 101 must be analysed to ensure it is fit for purpose within the digital age. This assignment will examine key areas in regarding to JSP 101 such as its functions, relevance in the digital age, any associated advantages and disadvantages associated.

You will be responsible for generating and maintaining opportunities for our clients to reach a targeted

(2) Employees interact with a wide variety of customers. Sometimes customers may become angry/frustrated. Describe a time when you dealt with a customers

The impact of information technology has been tremendous within the public sector. Over the years, the growth and development of technology has caused the public sector to change. One of the most significant changes in technology has been the evolution of the information systems and how their development has reshaped the way the world uses technology. “It has been just over fifty years since the worlds first programmable computer became operational. It cost millions of dollars to build and processed an unprecedented 5,000 instructions per second. By 1971, Intel was able to pack 25 times that power into a single, two hundred-dollar chip. Today’s personal computers process

Every task comes with specific authorities, resources and sanctions. Public sector bureaucracies typically have narrowly defined jobs and organisations dominated by individual professions (Borins, 2001). Part of the reason for this is to enable the efficient division of labour and to de-concentrate power. Many organisations’ departments are ill equipped to tackle today’s so-called “wicked problems” which extend beyond boundaries and require close collaboration and dynamic approaches. When an organisation fails to co-ordinate and collaborate, division of labour immediately fails to be efficient and may inhibit innovative solutions. This “silo system” has been identified as a main barrier to innovation (Bason, 2010; Australian Government, 2010; Walker