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Factors To Promote Effective Communication

Decent Essays

The reasons as to why people communicate is to express themselves and their needs, to share ideas and pass information, to socialise and get more information, share experiences, give instructions, share opinions, give encouragement. Observation helps humans understand the effectiveness of communication.
1.2 Explain how communication affects relationships in the work settings.
Communication affects relationships in many ways in the work setting. Effective communication is an important process. The person communicating has to send a clear and brief message to the responding party. The message must be understood correctly to have a response. If the message is not understood by the responding party it could cause a drift between colleagues due to them not working fully as a team and being conscious of each other’s abilities. Good communication can lead to a stronger working environment as all colleagues trust and get along with each other. There are many types of communication verbal through telephone, written notes, email alerts, text messages and vocal and non-verbal communication are through facial expressions, gestures, and eye contact.
2.2 Describe the factors to consider when promoting effective communication.
 Disabilities - Hearing loss, impaired vision, mobility problems or speech impairment can affect the effective communication. Proper communication method should be known and awareness should be shared before communicating with people who have disability.
 Cultural

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