The New Manager Case Analysis Essay

In the selection process of the HR Manager, four applicants Michael Anderson, Arthur Dougherty, Jane Reynolds and Steven Robinson were called for an interview. Based on their resumes and interviews and the factors identified, I would rate Steven Robinson the highest followed by Arthur Dougherty, Jane Reynolds and Michael Anderson i.e. 9, 8, 7 and 6 on a scale of 10 respectively.

As a Naval Officer I had the opportunity to experience both leadership and management. Today's Navy operates with fewer people and resources than before. Therefore, leadership and management are more important than ever. Very early in my career I was taught leadership and as I advanced through the ranks I experienced management.

Hanson is outlining the position of a Customer Service Representative. As an employer, making a good hire depends on of having a positive interview experience with a preferred candidate. Employers must not underestimate the impact of a well-planned interview or interview process. When hiring for a particular position

The objective of this report was to analyze Vivint-Smart Home Solutions’ performance in terms of organisational culture, management and leadership styles and motivation and how organizations have been affected by them. In this report, we identified that Vivint has an association of Hierarchy and Market organisational culture, relationship-oriented and task-oriented leadership styles and servant leadership style. Moreover, it demonstrated that Vivint has intrinsic and extrinsic rewards. These resulted in successful and unsuccessful practices of Vivint based on the Undercover Boss TV series based on three aspects which have been mentioned above. In addition, this report critiqued the Undercover Boss method for discovering the problems within an organisation and recommended other processes for uncovering issues. The results showed that organisational culture, management and leadership styles as well as motivation played significant roles in Vivint’s performance. Recommendations have been made to improve the unsuccessful practices of Vivint such as training managers to be empathic problem solver, examining and updating the working condition regularly, bonus for employees who give feedback voluntarily on management processes and offering fund to employees who are in need of support.

* Does she know someone within the company or community that would have helped her get the job

One Minute Manager is a short story written by Kenneth Blanchard and Spencer Johnson. The story is about a young man who is in search of an effective manager because not only did he want to work for one but he is also wanted to become one. His search for this ideal manager took him to many places and made him interact with a lot of different individuals. He wasn’t pleased with what he encountered and he began to notice that most of the people he interviewed would fall into two categories: those who were interested in results and those were interested in people meaning their employees. He continued his search until he began to hear amazing stories about a manager that lived nearby. The young man met with this

If Palm Beach County can prove that there was a reason to hire Mr. Merriman over Mr. Zimpfer other than age, the county needs to gather that evidence. Even though Mr. Zimpfer is very qualified for the job, Mr. Merriman’s interview could have been better and he could have showed the management of Palm Beach County his enthusiasm and excitement regarding the job. The interview aspect of filing a job in very important in determining how well a person will fit in with the organization and

Ashley is a motivated candidate who enjoys working with data entry, paperwork, and customer service. She is currently working a temporary assignment as a mail sorter on the night shift with Pitney-Bowes. Prior to her position with Pitney-Bowes, she worked a temporary assignment at Stericycle through Kelly Services. In this position, she dealt with mass amounts of data entry and phone work through outbound calls for recalls. She left this position due to the end of the temporary assignment. She enjoyed working here and left on good terms with both Stericycle and Kelly Services. Before that, Ashley worked with CMM Document Services. This position also required her to enter a large amount of data entry and be familiar with their computer

Kellie Griffiths is a candidate that has a background in documentation and finance. She has worked as a medical clerk, bookkeeper, and a Senior Fraud Coordinator. She is now looking for a role where she can utilize her skills and experience with a company where she can grow and continue to be challenged. When asked what job related item she was the most proud of she said it was her ability to learn quickly, problem solve, and always being a reliable and trustworthy teammate and employee. She was a stay at home mom from February 2006-January 2009 and from October 2016-February 2015. Kellie’s gap of employment from June 2011- October 2014 was due to being a caregiver for a family member.

To further evaluate the selection procedure I would need for Tim to provide information to help show that no discrimination has taken place and that it truly is standard for all applicants. Tim would need to submit copies of policies he has in place and provide files of employees for review of the test scores and ratings when it came to the selection process. Interviews would need to be conducted with randomly selected employees to provide first-hand witness account to what goes on in the office and confidentiality needs to be maintained so that no retaliation

1 – Applicant fails to mention any concepts related to customer services or problem solving ability.

Kathy and Sam seemed not to have the required expertise to make a sound decision on hiring a suitable applicant. Sam’s role was to assist in the hiring process however he was the sole decision maker on who they were going to hire. After the interview, the person that was selected wasn’t the ideal person for the job. According to Fallon & McConnell (2014), Out of the four candidates, only two of them were reasonably qualified for the position (p. 204). To refer to them as reasonably qualified indicates they may be lacking in experience to fill the job opening since she was let go within her 30day probationary period. In the future, Kathy and Sam should focus on individuals who have experience and a solid work history for the position to ensure

2. Is nice related to any concepts in the chapter, such as one of the big five personality dimensions, Myers-Briggs components, or left-right brain dominance? Discuss.

The New One Minute Manager by Ken Blanchard and Spencer Johnson is the new edition business classic on managing your work and life. The book explores the same underlying principles as its original, however, updated in response to the rapidly changing world of business. Today’s organizations are required to respond faster, but with fewer resources and the challenge of advancing technology. In contrast to the old top-down management style, effective leadership is currently defined by more of a side-by-side relationship. Today, people are looking for a balance between their work and home lives, something the New One Minute Manager recognizes, and treats his employees accordingly.

The first case study is related with the estimating problem. Barbara was assigned role as project manager and company has a process that whenever they do receive RFP (Request for proposal) then it is reviewed by senior management and jointly worked by proposal department. Proposal department has estimating team that enable establishing project estimates on basis of inputs received from functional managers. Barbara has no role to play during bidding process for new projects and her knowledge is only used once contract is awarded to the company.