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- Kgosimore Pty Ltd is a trainer shoes manufacturing company and is well known for its reputable on product quality, but it is struggling to differentiate their products from its competitors. Discuss the concept of product differentiation and recommendations on how Kgosimore PTY LTD can differentiate their product from its competitors to gain a competitive advantage (25 marks6. Outline a risk management approach to quality issues.1. Why is universal standards necessary? 2. Give examples of universal standards.
- Tombro Industries is in the process of automating one of its plants and developing a flexible manufacturing system. The company is finding it necessary to make many changes in operating procedures. Progress has been slow, particularly in trying to develop new performance measures for the factory. In an effort to evaluate performance and determine where improvements can be made, management has gathered the following data relating to activities over the last four months: Month 1 2 3 4 Quality control measures: Number of defects 185 163 124 91 Number of warranty claims 46 39 30 27 Number of customer complaints 102 96 79 58 Material control measures: Purchase order lead time 8 days 7 days 5 days 4 days Scrap as a percent of total cost 1% 1% 2% 3% Machine performance measures: Machine downtime as a percentage of availability 3% 4% 4% 6% Use as a percentage of availability…Objective: Share knowledge and understanding of key quality improvement concepts. explain the concept of quality improvement and to convey its importance.25-The European Quality Award has a .Two levels . B.Four levels . C. One level d .Three levels .
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