Increasing and enhancing client loyalty and retention is a fundamental corporate goal. Do you have any instances of organizations who have used this strategy?
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Increasing and enhancing client loyalty and retention is a fundamental corporate goal. Do you have any instances of organizations who have used this strategy?
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- Improving and optimising client retention and loyalty is a significant company strategy. Explain why, and provide two examples of firms that adopt this strategy.What are the advantages and disadvantages of using supervisors, peers, subordinates, self, and customers as sources of performance information?10 You are interviewing for the role of human resources manager for a network hardware design and manufacturing firm. Over the last year, the firm has lost a number of high-level executives who left the firm to go to work for competitors. During the course of your interview, you are asked what measures you would put in place to reduce the potential loss of trade secrets from executives leaving the firm. How would you respond?
- Avondale Industries’ training director conducted an employee survey and found that employees in several departments lacked trust and confidence in their supervisors. The director arranged for training of these supervisors to help them strengthen their interpersonal, communication, conflict resolution, and problem-solving skills. Why is it in the best interest of the organization to help its supervisors improve their performance and gain the trust and confidence of their direct reports? Helping individuals improve their performance through training helps the organization reach its strategic goals. Training supervisors to be more trustworthy will help them relate more effectively with their employees and encourage better communication. Providing training for individuals that focuses on improving skills allows employees to develop competencies for future jobs. Improving relationships between employees is an essential role for the training and development office and…How can organizations develop effective job descriptions and job postings that accurately reflect the requirements of a given role and attract the right candidates?In regard to disclosure, what are three issues or behaviors that should never disclosed by professional staff to a client for ethical reasons? Please explain each
- The company hires independent contractors to perform a variety of customer-focused tasks, such as complaint resolution, for its client, the financial services industry. We get to know all of our contractors because, as the chief of staff puts it, "vetting of such contractors is very important because of the nature of our client's business. We've even watched contractors develop. We have one contractor with us today who started at 16 and is now a manager at 26." The contractors are introduced to more than just the chief. Some of the contractors have been working with a customer for so long that if they leave, the crew must continue. This company has 4,000 contractors and 226 full-time employees, so succession planning must take both into consideration. When working with a contractor, it usually recommends to its financial services clients that they add the contractor to their at-risk registry. The client will hire a full-time employee, and the contractor will learn new skills. Select…Helicopter parents are overinvolved, overcontrolling mothers and fathers who don’t let their children live independently. They become too involved in their children’s professional lives. How might an organization establish boundaries for parental involvement in their children’s work life that is respectful of all parties involved? How would an HR department be involved in this process? How might hosting a Take Your Parents to Work Day benefit the organization’s talent management program?State true or false:- Studies suggest that firms that support their employees' career development are rewarded with employee commitment and longer retention rates.
- What would an ideal employee for your coffee shop be like? What knowledge, skills, abilities, and other characteristics would the person have? Write a job description with the job title, key responsibilities, and qualifications for the position. Make sure to include both technical skills and so-called soft skills (like communication, teamwork, etc.) in your qualifications list.How does the organization train their new employees? Explain types of training available.Management skills......please briefly explain this question..!!