Principles Of Operations Management
Principles Of Operations Management
11th Edition
ISBN: 9780135173930
Author: RENDER, Barry, HEIZER, Jay, Munson, Chuck
Publisher: Pearson,
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Chapter 10, Problem 1P
Summary Introduction

To determine: The total score of the present job.

Introduction: Skill variety, job identity, job significance, autonomy, and feedback are core job characteristics of Person H and O. Skill variety is the requirement of a variety of skills and talents.

Job identity is allowing the worker to recognize a beginning and end, and letting them perceive the job as a whole. Job significance is the impact of the job on the organization or society. Autonomy is the freedom to make decisions and feedback is clear information about the performance.

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Consider a job that you have held. Write a brief job  description. Then develop a behaviorally anchored  rating scale (BARS). What are some of the strengths and weaknesses associated with BARS?
Identify to which category of “personal”, “fatigue”, or “delay” the following job elements belong to a) The hair-dresser takes the phone to confirm a booking, in the middle of a client haircut. b) The doctor takes a cup of coffee and a quick rest in a short time between visiting two patients. c) In a long-distance drive, the coach driver stops in a service area every two to three hours to have some food.
How would you classify the following job elements? Arethey personal, fatigue, or delay?a) The operator stops to talk to you.b) The operator lights up a cigarette.c) The operator opens his lunch pail (it is not lunch time),removes an apple, and takes an occasional bite.
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