Bundle: Management, Loose-leaf Version, 12th + MindTap Management, 1 term (6 months) Printed Access Card
12th Edition
ISBN: 9781305617346
Author: Richard L. Daft
Publisher: Cengage Learning
expand_more
expand_more
format_list_bulleted
Question
Chapter 12, Problem 3ED
Summary Introduction
Introduction/Case Summary:
Winston is the regional manager of sales for Cyn-Com Systems who was performing well. However, he has a serious issue with drugs and alcohol which has forced the senior management to ask him to resign and sign a noncompeting agreement for a good recommendation from Cyn-Com. However, there were certain mismanagement issues that came to light after Winston's departure and now another company is asking for references from Cyn-Com about Winston.
Characters:
Tess Danville − Director HR, Terry Winston − Regional Sales Manager.
To Determine:
Whether to offer an unenthusiastic letter or reference.
Expert Solution & Answer
Trending nowThis is a popular solution!
Students have asked these similar questions
enough to precipitate his dismissal. His customers were devoted to him, but t
succeeded. Only his unique blend of technical knowledge and high-powered sales
severance deal with Terry Winston. The Midwest regional sales manager for Cyn-
on his work as the salesman and installer of Cyn-Com's respiratory diagnostic
management was reluctant to continue gambling on his reliability. Lives depended
Com Systems. Winston's problems with drugs and alcohol had become severe
As director of human resources, Tess Danville was asked to negotiate a
A Conflict of Responsibilities
Case Si
top
technology. Winston had been warned twice to clean up his act, but had c
ability had saved him before.
But now the vice-president of sales asked Danville to offer Winston the ontie
of resigning rather than be fired if he would sign a noncompete agreement and
agree to go into rehabilitation. Cyn-Com would also extend a guarantee f
confidentiality on the abuse issue and a good work reference as thanks for the…
Alice joined an IT company called Trix Ltd as an HR director. Trix Ltd began as a small business set up by two brothers in a small town. They mainly dealt with repairing and customizing computers. The business grew (largely due to expansion plans) over the years, but it seemed that Trix was unable to compete effectively in-service delivery. Further investigation by Alice revealed that Trix employees weren’t provided with proper orientation when joining the company, and weren’t trained in its processes. The sales support department experienced the highest turnover, practically on a monthly basis. Similar frustrations were expressed by employees in other departments, most citing overwork and stress. Thomas, the older brother, had attended a talk on implementation of a computer system capable of processing orders efficiently. The long-term benefits, of this system included cost reduction, speedier deliveries, and an increase in overall responsiveness to customer…
Edwin joined NimCon Computers (NimCon) in February after a successful period at IT Consult Computers (ITC), where he had worked as an assistant programmer. Edwin felt that NimCon offered better career prospects, as it was growing much faster than ITC, which was a relatively small company. Edwin joined as a Senior Programmer at NimCon, with a handsome pay hike. He joined Emefa Havor’s five-member team. While she was efficient at what she did and extremely intelligent, she had neither the time nor the inclination to groom her subordinates. Time and again, Edwin found himself thinking of Suleiman, his old boss, and of how he had been such a positive influence. Emefa, on the other hand, even without actively doing anything, had managed to significantly lower his motivation levels. Questions for Discussion: I. What, according to you, were the reasons for Edwin's disillusionment? Answer the question using Maslow's Hierarchy of Needs. II. What should Edwin do to resolve his…
Chapter 12 Solutions
Bundle: Management, Loose-leaf Version, 12th + MindTap Management, 1 term (6 months) Printed Access Card
Ch. 12 - Prob. 2OTJVCCh. 12 - Prob. 3OTJVCCh. 12 - Prob. 1DQCh. 12 - Prob. 2DQCh. 12 - Prob. 3DQCh. 12 - Prob. 4DQCh. 12 - Prob. 5DQCh. 12 - Prob. 6DQCh. 12 - Prob. 7DQCh. 12 - Prob. 8DQ
Ch. 12 - Prob. 9DQCh. 12 - Prob. 10DQCh. 12 - Prob. 1EECh. 12 - Prob. 2EECh. 12 - Prob. 3EECh. 12 - Prob. 4EECh. 12 - Prob. 5EECh. 12 - Prob. 6EECh. 12 - Prob. 7EECh. 12 - Prob. 8EECh. 12 - Prob. 9EECh. 12 - Prob. 10EECh. 12 - Prob. 1SGBCh. 12 - Prob. 1EDCh. 12 - Prob. 2EDCh. 12 - Prob. 3EDCh. 12 - Prob. 1CFCACh. 12 - Prob. 2CFCACh. 12 - Prob. 3CFCA
Knowledge Booster
Similar questions
- 1- What are the components of managerial compensation? Discuss the effect of managerial compensation in addressing corporate governance issues. Which components should be included to address the conflict between managers and shareholders? 2-arrow_forward1. Unethical managerial behavior helps create a toxic work environment that negatively impacts the entire organization. Group of answer choices true false Maya, owner of a small craft shop, inadvertently sold decorative wall hangings that included hazardous lead-based paint. The paint was a very small part of the finished product, and the crafts were intended to hang well above the reach of small children and pets. Nonetheless, when Maya learned that the crafts contained the hazardous paint, she contacted each buyer, took back the crafts she had sold them, and replaced them with products that did not contain the hazardous paint. She acted as a mature businessperson with good moral character by using the __________ approach to ethical decision making. Group of answer choices universalism egoism relativism virtue ethics utilitarianismarrow_forwardAnswer the following Lenora Hapkins, an employee of Tyson’s Production, was proved to be a difficult employee in her field assignment in the Marketing Department. Rather than risking a fight with the union for firing her, she accepted the decision to be moved to the "front office" under a different manager.Allison Clark was a reluctant supervisor. She handles three (3) minority employees, including Lenora. Fortunately, two (2) of the three (3) employees were very proficient.In Allison's point of view, Lenora has an awkward personality, poor communication skills, and little involvement with her co-workers. After a three-month period, Allison wanted Lenora to learn some other tasks so that she could back up the other secretaries in the unit. Lenora's cross-training proved difficult for two (2) reasons: (1) she did not get involved in the training process itself, consequently learning a little, and (2) she resisted helping others when the workload demanded it.Allison already decided to…arrow_forward
- Ms. Ayesha is a talented employee in a large corporation. There was an internal vacant position for managerial role for which Ayesha applied. Her performance, qualification, and experience was better than other candidate. However, she was not selected for the position. An insider told her that she was not selected because she was a woman. Which law is violated in this scenario? a. Anti-discrimination law b. Minimum wage law c. Health and safety law d. Recruitment lawarrow_forwardFACTS: Miss Joan Santos, a computer programmer in Mannadel Corporation for more than six (6) years now, was discussing her salary situation with Mr. Roderick Santiago, her manager. Miss Joan was unhappy because she did not receive any salary increase from ten to fifteen percent. Miss Joan’s performance has been considered very satisfactory for the last five (5) years and previous to this she got very substantial increases in salary due to the important programs that she made for the corporation related to accounting and personnel matters. She made a lot of improvements in the purchasing systems and systematized inventory records in materials management. The management had recently started a comprehensive job evaluation program and some positions are aligned within the salary grade approved by the management committee, where Mr. Roderick Santiago is also a member. Mr. Santiago explained to Joan that her salary was already way above the salary grade for the position evaluated and…arrow_forwardFACTS: Miss Joan Santos, a computer programmer in Mannadel Corporation for more than six (6) years now, was discussing her salary situation with Mr. Roderick Santiago, her manager. Miss Joan was unhappy because she did not receive any salary increase from ten to fifteen percent. Miss Joan’s performance has been considered very satisfactory for the last five (5) years and previous to this she got very substantial increases in salary due to the important programs that she made for the corporation related to accounting and personnel matters. She made a lot of improvements in the purchasing systems and systematized inventory records in materials management. The management had recently started a comprehensive job evaluation program and some positions are aligned within the salary grade approved by the management committee, where Mr. Roderick Santiago is also a member. Mr. Santiago explained to Joan that her salary was already way above the salary grade for the position evaluated and…arrow_forward
- Lenora Hapkins, an employee of Tyson's Production, was proved to be a difficult employee in her field assignment in the Marketing Department. Rather than risking a fight with the union for firing her, she accepted the decision to be moved to the "front office" under a different manager. Allison Clark was a reluctant supervisor. She handles three (3) minority employees, including Lenora. Fortunately, two (2) of the three (3) employees were very proficient. In Allison's point of view, Lenora has an awkward personality, poor communication skills, and little involvement with her co-workers. After a three-month period, Allison wanted Lenora to learn some other tasks so that she could back up the other secretaries in the unit. Lenora's cross-training proved difficult for two (2) reasons: (1) she did not get involved in the training process itself, consequently learning a little, and (2) she resisted helping others when the workload demanded it. Allison already decided to talk to Lenora about…arrow_forwardMs. S was a charming and single lady who worked for big company as the assistant of the sales manager. A few months after her working in the company, an engineer in IT department as well as her manager both expressed their attraction to her and asked her out for dating. Although she did not dislike any of them, she refused them both because she did not know whether workplace romance should be allowed. If you were her close friend, what would be the BEST suggestion you can give to her about workplace romance? Please tell which one is truearrow_forwardWhich discrimination policy is legally and practically the best for this company (policy A, B, C, or D)?: NEWAGE is an entertainment agency which exclusively represents politically progressive Hollywood stars. You are the HR Director and are evaluating the following alternative policies and will compose a policy which is legally and practically better than any of the following alternatives.A. NEWAGE Proposed Policy One: NEWAGE’s reputation as the premier provider of entertainment industry representation to the stars is dependent on the quality of its employees. To retain and grow its reputation, it has adopted the following criteria which are to be equally weighted and scored on a 1-10 scale for each applicant, with the highest scoring applicant being offered the job first and then sequentially down the line if applicants reject the job offer:1. Fitness for the position and with NEWAGE coworkers.2. Professional appearance in accordance with industry standards.3. Level of…arrow_forward
- Hazel had worked for the same Fortune 500 company for almost 15 years. Although the company had gone through some tough times, things were starting to turn around. Customer orders were up, and quality and productivity had improved dramatically from what they had been only a few years earlier due to a companywide quality improvement program. So it came as a real shock to Hazel and about 400 of her coworkers when they were suddenly terminated following the new CEO's decision to downsize the company. After recovering from the initial shock, Hazel tried to find employment elsewhere. Despite her efforts, after eight months of searching she was no closer to finding a job than the day she started. Her funds were being depleted and she was getting more discouraged. There was one bright spot, though: She was able to bring in a little money by mowing lawns for her neighbors. She got involved quite by chance when she heard one neighbor remark that now that his children were on their own, nobody…arrow_forwardHazel had worked for the same Fortune 500 company for almost 15 years. Although the company had gone through some tough times, things were starting to turn around. Customer orders were up, and quality and productivity had improved dramatically from what they had been only a few years earlier due to a companywide quality improvement program. So it came as a real shock to Hazel and about 400 of her coworkers when they were suddenly terminated following the new CEO's decision to downsize the company. After recovering from the initial shock, Hazel tried to find employment elsewhere. Despite her efforts, after eight months of searching she was no closer to finding a job than the day she started. Her funds were being depleted and she was getting more discouraged. There was one bright spot, though: She was able to bring in a little money by mowing lawns for her neighbors. She got involved quite by chance when she heard one neighbor remark that now that his children were on their own, nobody…arrow_forwardHazel had worked for the same Fortune 500 company for almost 15 years. Although the company had gone through some tough times, things were starting to turn around. Customer orders were up, and quality and productivity had improved dramatically from what they had been only a few years earlier due to a companywide quality improvement program. So it came as a real shock to Hazel and about 400 of her coworkers when they were suddenly terminated following the new CEO's decision to downsize the company. After recovering from the initial shock, Hazel tried to find employment elsewhere. Despite her efforts, after eight months of searching she was no closer to finding a job than the day she started. Her funds were being depleted and she was getting more discouraged. There was one bright spot, though: She was able to bring in a little money by mowing lawns for her neighbors. She got involved quite by chance when she heard one neighbor remark that now that his children were on their own, nobody…arrow_forward
arrow_back_ios
SEE MORE QUESTIONS
arrow_forward_ios
Recommended textbooks for you
Management, Loose-Leaf VersionManagementISBN:9781305969308Author:Richard L. DaftPublisher:South-Western College Pub
Management, Loose-Leaf Version
Management
ISBN:9781305969308
Author:Richard L. Daft
Publisher:South-Western College Pub