Operations Management
Operations Management
2nd Edition
ISBN: 9781260484687
Author: CACHON, Gerard
Publisher: MCGRAW-HILL HIGHER EDUCATION
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Chapter 13, Problem 11PA

a)

Summary Introduction

To determine: The likelihood to pay $40 or more as late fees.

b)

Summary Introduction

To determine: The number of timeslot to be reserved to minimize the rental costs.

c)

Summary Introduction

To determine: The number of timeslot that can be expected to be wasted.

d)

Summary Introduction

To determine: The number of slots that must be booked.

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Discuss how inventory levels can impact queuing theory for food or alcohol distribution (Compare food trucks, fast food and sit down restaurants).
The Seaboard Shipping Company has a warehouse terminal in Spartanburg, South Carolina. The capacity of each termi-nal dock is three trucks. As trucks enter the terminal, the dri-vers receive numbers, and when one of the three dock spaces becomes available, the truck with the lowest number entersthe vacant dock. Truck arrivals are Poisson distributed, and the unloading and loading times (service times) are expo-nentially distributed. The average arrival rate at the terminal is five trucks per hour, and the average service rate per dockis two trucks per hour (30 minutes per truck).a. Compute L, Lq, W, and Wq. b. The management of the shipping company is consider-ing adding extra employees and equipment to improve the average service time per terminal dock to 25 min-utes per truck. It would cost the company $18,000 per year to achieve this improved service. Managementestimates that it will increase its profit by $750 per yearfor each minute it is able to reduce a truck’s waitingtime.…
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