MARKETING LL
7th Edition
ISBN: 9781264056842
Author: Grewal
Publisher: MCG
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Question
Chapter 13, Problem 1MA
Summary Introduction
To discuss: The services provided by Home Depot and the goods offered by health club.
Expert Solution & Answer
Explanation of Solution
The Home Depot provides the following services:
- Repair services
- Remodel services
- Installation services
- After-sale services
- Make over services
- Handyman services
Following are the products offered by health club:
- Health care products
- Workout equipment’s
- Protein supplements
- Water bottle
- Mats
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Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, marketing and related others by exploring similar questions and additional content below.Similar questions
- Select a retail store which you are familiar with that has a Web site on which it sells products or services similar to those it sells in its physical retail stores. Explore the web site and examine it carefully for features that indicate the level of service it provides. Using your experiences in the physical store and the review on the Web site, write an evaluation of the company’s touchpoint consistency.arrow_forwardDo consumers want many add-on services (delivery, installation, repairs), or will they obtain these services elsewhere?arrow_forwardWhich type of retailer is most likely to require its employees to focus most on assisting customers as they shop and provide more service packages? limited-service retailer off-price retailer full-service retailer self-service retailer convenience retailerarrow_forward
- Recognize how services differ and how they can be classified.arrow_forwardFor Services Defections, provide a comprehensive description, what benefit it may offer to the ABC Corporation, and what needs to be done in order to successfully implement this topic into the ABC Corporation. Integrate appropriate biblical references. Explain how Services Defections magnify God’s plan for you?arrow_forwardHow do service elements contribute to building long-term relationships with customers?arrow_forward
- What are some technical benefits that a business may get by selling its products on Amazon rather than its own e-commerce website?arrow_forwardWhat are some of the technical benefits that a business may benefit from by selling their things on Amazon rather than on their own website, as compared to selling their goods on their own e-commerce website? What are some of the other advantages that a company may benefit from by selling their items on Amazon?arrow_forward
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