Understanding Management
11th Edition
ISBN: 9780357033821
Author: Richard Daft
Publisher: South Western Educational Publishing
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Question
Chapter 13, Problem 2AYSAL
Summary Introduction
To Determine:
Different communication channels which are used in a business organization, especially in upward and downward communication.
Introduction:
Upward and downward communication can also be derived as vertical communication, which is information passed from the higher levels of the hierarchy to the lower levels and vice versa. Whereas horizontal communication would be information exchanged with your subordinates or people working in the same division/department.
Formal communication channels can be derived as the channels that are used within the business’s chain of command/hierarchy.
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Chapter 13 Solutions
Understanding Management
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