Concept explainers
To determine:
The way one feels when conversing with a friend or colleague.
Introduction:
Conversing with a friend or colleague is a simple day-to-day activity. It need not be an activity to be tensed or nervous about as the person we speak to is someone we already know and have met. As there is only one person to focus on and not many people at the same time, conversing with one such person can be deemed effortless. The person can also be assured that they will be conversing with the friend or colleague about a topic that they share in common. Therefore, it is not necessary to worry about not having anything in common.
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Bundle: Understanding Management, Loose-Leaf Version, 10th + LMS Integrated for MindTap Management, 1 term (6 months) Printed Access Card
- For each scenario, based on the contextual information provided, you will pick one of the strategies (Listen, Ask, or Tell) to form the foundation for your response. Then, you will do the following steps: 1) Summarize the situation. 2) State which communication strategy you would focus on during your conversation. 3) Describe why you chose that specific strategy given the information provided and how you would approach the conversation using that strategy. You can walk through how a potential conversation could go, you can have a friend role-play the conversation with you, you can mention specific comments/questions you would say... whatever you need to do to fully explain and/or demonstrate your approach. The three scenarios are listed below. Remember, each communication strategy must be used once and none can be repeated: Scenario A: Your store opens at 8:00 am and one of the employees you supervise is consistently late for work by 10-15 minutes. This has not been a problem in the…arrow_forwardAssume you are holding a business meeting with five people, each from a different continent (North America, South America, Europe, Africa and Asia), you being one of them. Which steps would you take to ensure that everyone is comfortable and that communication is good between everyone?arrow_forwardIn understanding the Communication Competent Model, be familiar with these additional key words: Behavior, Cognition, Relational Context, Situational Context, Cultural Context, and Communicator. Use any of these key words to fill in the blanks in the figure below.arrow_forward
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- Management, Loose-Leaf VersionManagementISBN:9781305969308Author:Richard L. DaftPublisher:South-Western College Pub