Operations Management
Operations Management
17th Edition
ISBN: 9781259142208
Author: CACHON, Gérard, Terwiesch, Christian
Publisher: Mcgraw-hill Education,
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Chapter 16, Problem 3CQ
Summary Introduction

To determine: The graph that has the stable system.

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A server operates with 80 % utilization. Coefficient of variation of service process is 0.5. Coefficient of variation of arrival process is 0.9. Average processing fime is 3 minutes. What is the average time a customer spends in the system using the single server queueing model 7 Show all formulas used, calculations and results.
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