EBK OM
6th Edition
ISBN: 9781305888210
Author: Collier
Publisher: YUZU
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Question
Chapter 17, Problem 3PA
Summary Introduction
Interpretation:Two lean initiatives as applied to service organizations is to be explained and differentiated from lean applied in factories. Also, the pro and cons of adopting lean principles in service organizations is to be explored.
Concept Introduction: Lean process is a method that aims to reduce waste and improve efficiency. It focuses on effectively providing value to the customers by improving the products and services delivered.
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Are the lean tenets equally applicable to manufacturing and service settings? Explain with an example?
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Discuss the benefits of applying lean philosophy in any organization
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