MARKETING LOOSELEAF
MARKETING LOOSELEAF
14th Edition
ISBN: 9781264008971
Author: Kerin
Publisher: MCG
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Chapter 20, Problem 7AMK
Summary Introduction

To respond: “The only real measure of a salesperson is the amount of sales produced.”

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Students have asked these similar questions
When you visited a shop to look at merchandise or purchase something, did you ever perceive a negative or positive feeling from the salesperson, not because of what they said, but how it was said? Did the tone come across as "stuffy, formal, bloated, ironic, sarcastic, flowery, rude, or inconsiderate," as the textbook says?
What are the activities that salespersons engage in during a typical working day? What are some of the job responsibilities of a salesperson? What are the most important characteristics a salesperson should possess?
How can a firm design a sales promotion that not only drives short-term sales but also builds long-term customer loyalty?
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