Operations Management
2nd Edition
ISBN: 9781260484687
Author: CACHON, Gerard
Publisher: MCGRAW-HILL HIGHER EDUCATION
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Chapter 3, Problem 4CQ
Summary Introduction
To explain: The relationship between the processing time at a resource and its capacity.
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What is the relationship between the processing time at a resource and its capacity?a. They are the same.b. They are reciprocals of each other.c. They are multiples of each other.d. They are not related.
77.
The disadvantage of a process being allocated all its resources before beginning its execution is :
a.
Low CPU utilization
b.
Low resource utilization
c.
Very high resource utilization
d.
None of the mentioned
Process time is part of cycle time. The process time of a business process refers to:
a. alWways is the largest part of cycle time.
b. timMe a customer spends waiting in a queue (e.g., time customer spends waiting in a drive-thru line)
c. is ofFten considered to be value-added time to the customer.
d. timMe from beginning to completion of the business process.
Chapter 3 Solutions
Operations Management
Ch. 3 - Prob. 1CQCh. 3 - Prob. 2CQCh. 3 - Prob. 3CQCh. 3 - Prob. 4CQCh. 3 - You observe a long line at the airport security....Ch. 3 - Prob. 6CQCh. 3 - What is the maximum utilization a resource can...Ch. 3 - Is the capacity of the bottleneck larger than,...Ch. 3 - Prob. 9CQCh. 3 - You observe a vehicle registration department at...
Ch. 3 - Prob. 1PACh. 3 - A community health systems nurse team consists of...Ch. 3 - Consider a process consisting of three resources....Ch. 3 - Prob. 4PACh. 3 - Prob. 5PACh. 3 - Prob. 6PACh. 3 - Prob. 7PACh. 3 - Consider a four-step serial process with...Ch. 3 - Consider a four-step serial process with the...Ch. 3 - Prob. 10PACh. 3 - Prob. 11PACh. 3 - Prob. 12PACh. 3 - The Tesla Model S, one of the most sought-after...Ch. 3 - The Tesla Model S, one of the most sought-after...Ch. 3 - The Tesla Model S, one of the most sought-after...Ch. 3 - The Tesla Model S, one of the most sought-after...
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- A diamond represents ________ in a process map Group of answer choices An activity A beginning or end point A decision A waiting phasearrow_forward67. The number of resources requested by a process : a. must always be less than the total number of resources available in the system b. must always be equal to the total number of resources available in the system c. must not exceed the total number of resources available in the system d. must exceed the total number of resources available in the systemarrow_forwardWhich of the following statements is TRUE? Group of answer choices The bottleneck resource is the one that determines the capacity of a process, and thus its utilization is always 100%. Because there is excess capacity compared to the bottleneck resource, non-bottleneck resource is always under-utilized, and its utilization is less than 100%. The bottleneck resource constrains the flow of the process, and thus the flow rate is always the same as the bottleneck capacity. When process is capacity constrained, utilization tells us by how much demand exceeds capacity. It is always necessary to add more capacity to the bottleneck stage to increase the Flow rate of the process.arrow_forward
- Jobs requiring routine tasks are largely concentrated O in the high end of the wage distribution O in the low end of the wage distribution O in the middle of the wage distribution O throughout the wage distributionarrow_forwardIf the cost of goods manufactured is higher than the cost of goods sold, which of the following is correct? A. Finished Goods Inventory has decreased. B. Work in Process Inventory has decreased C. Finished Goods Inventory has increased. D. Work in Process Inventory has increased.arrow_forwardWe measure, monitor and improve process cycle time because: a. It is an easy measurement to make *b. Increasing cycle time helps us improve the capacity of the process and reduce costs c. Everyone understands cycle time d. Customers are interested in how long it takes to make a product e. All of the above f. None of the abovearrow_forward
- Which of the following statements best represents a concise definition of an operations process? It is a conversion activity that Select one: a. involves technical analysis b. involves workers and equipment c. transforms inputs to outputs d. produces competitive advantage for the firm Which of the following situations will tend to increase customer dissatisfaction with waiting in line the most? Select one: a. Large numbers of customers b. The physical location of an operation c. Bright lights in the banking hall d. Idle workers in the view of customersarrow_forwardPlease do not give solution in image format thanku Customers send e-mails to a help desk of an online retailer every two minutes, on average, and the standard deviation of the interarrival time is four minutes. The online retailer has three employees answering e-mails. It takes on average five minutes to write a response e-mail. The standard deviation of the processing times is one minute. (a) How many e-mails would there be, on average, that have been submitted to the online retailer but not yet answered? (b) Estimate, on average, how long the customers will wait before being served. (c) Determine the minimum number of employees required to have at most 10 minutes of waiting. Do not use excel. Explain every step in your answers in detail.arrow_forwardThis is from a Subway example with one employee. How is the processing time 1 /120 = 0.008333 --> 0.008333 * 3600 = 30 BUT the Cylce time is 1 / 120 = 0.0333arrow_forward
- An oval represents ________ in a process map. Group of answer choices An activity A beginning or end point A decisionA waiting phasearrow_forwardA company that operated 10 hours a day manufactures two products on three sequential processes. The following table summarizes the data for the problem: Which of the following is the most appropriate representation for variables x and y for the given situation? a.) x is the # of units of Product 1 to be procured; y is the # of units of Product 2 to be procured. b.) x is the # of units of Product 1 to be produced; y is the # of units of Product 2 to be produced. c.) x is the # of units of Product 1 to be stored; y is the # of units of Product 2 to be stored d.) x is the # of units of Product 1 to be delivered; y is the # of units of Product 2 to be delivered.arrow_forwardConsider the following batch-flow process consisting of three process stepsperformed by three machines. Process steps step 1 step 2 step 3 processing time 0.25min./unit 0.20 min./unit 0.15 min./unit setup time 30 min 20 min 45 min Work is processed in batches at each step. Before a batch is processed at a step, the machine atthat step must be set up. (During a setup, the machine is unable to process any product.) Assumethat there is a dedicated setup operator for each machine (i.e., there is always someone availableto perform a setup at each machine.)a. What is the capacity of step 1 if the batch size is 35 parts?b. For what batch sizes is step 1 (2, 3) the bottleneck?arrow_forward
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