OPERATIONS MANAGEMENT LL W/CONNECT CODE
2nd Edition
ISBN: 9781266520037
Author: CACHON
Publisher: MCG CUSTOM
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Chapter 3, Problem 6CQ
Summary Introduction
To identify: The time between the customers leaving the bank.
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You observe a bank and notice that a customer leaves the bank about every five minutes.These five minutes between customers are:a. the capacity of the process.b. the processing time of the last resource.c. the cycle time.d. the lead time
Process time is part of cycle time. The process time of a business process refers to:
a. alWways is the largest part of cycle time.
b. timMe a customer spends waiting in a queue (e.g., time customer spends waiting in a drive-thru line)
c. is ofFten considered to be value-added time to the customer.
d. timMe from beginning to completion of the business process.
Before completing production, a product must passthrough three stages of production. On the average, a newproduct begins at stage 1 every 6 minutes. The average timeit takes to process the product at each stage is as follows:stage 1, 3 minutes; stage 2, 2 minutes; stage 3, 1 minute.After finishing at stage 3, the product is inspected (assumethis takes no time). Ten percent of the final products arefound to have a defective part and must return to stage 1 andgo through the entire system again. After completing stage3, 20% of the final products are found to be defective. Theymust return to stage 2 and pass through 2 and 3 again. Onthe average, how many jobs are in the system? Assume thatall interarrival times and service times are exponential andthat each stage consists of a single server.
Chapter 3 Solutions
OPERATIONS MANAGEMENT LL W/CONNECT CODE
Ch. 3 - Prob. 1CQCh. 3 - Prob. 2CQCh. 3 - Prob. 3CQCh. 3 - Prob. 4CQCh. 3 - You observe a long line at the airport security....Ch. 3 - Prob. 6CQCh. 3 - What is the maximum utilization a resource can...Ch. 3 - Is the capacity of the bottleneck larger than,...Ch. 3 - Prob. 9CQCh. 3 - You observe a vehicle registration department at...
Ch. 3 - Prob. 1PACh. 3 - A community health systems nurse team consists of...Ch. 3 - Consider a process consisting of three resources....Ch. 3 - Prob. 4PACh. 3 - Prob. 5PACh. 3 - Prob. 6PACh. 3 - Prob. 7PACh. 3 - Consider a four-step serial process with...Ch. 3 - Consider a four-step serial process with the...Ch. 3 - Prob. 10PACh. 3 - Prob. 11PACh. 3 - Prob. 12PACh. 3 - The Tesla Model S, one of the most sought-after...Ch. 3 - The Tesla Model S, one of the most sought-after...Ch. 3 - The Tesla Model S, one of the most sought-after...Ch. 3 - The Tesla Model S, one of the most sought-after...
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