Comptia A+ Core 1 Exam: Guide To Computing Infrastructure (mindtap Course List)
10th Edition
ISBN: 9780357108376
Author: Jean Andrews, Joy Dark, Jill West
Publisher: Cengage Learning
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Chapter 4, Problem 8TC
Explanation of Solution
Given: A laptop which is unable to boot as the hard drive has crashed.
To find: The action which should be taken if the hard drive has crashed...
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You own a small computer repair company and a customer comes to you with a laptop that will notboot. After investigating, you discover the hard drive has crashed. What should you do first?a. Install a hard drive that’s the same size and speed as the original.b. Ask the customer’s advice about the size of the drive to install, but select a drive that’s the samespeed as the original drive.c. Ask the customer’s advice about the size and speed of the new drive to install.d. If the customer looks like he can afford it, install the largest and fastest drive the system can support.
Janira bought an M.2 drive because someone told her it is the fastest technology available
and his motherboard supports it. Upon testing her drive, Janira realizes that it doesn't go
beyond 6GBPS as his old 2.5 inch SSD drive.
What could the problem be? Explain clearly.
A customer returns to your store, complaining that the upgraded computer he just picked up doesn’t boot. You remember testing the computer yourself before the pickup, and everything was fine.
What can you do to remedy the situation?
How can you avoid this kind of problem in the future?
Chapter 4 Solutions
Comptia A+ Core 1 Exam: Guide To Computing Infrastructure (mindtap Course List)
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