Essentials of Business Communication (MindTap Course List)
11th Edition
ISBN: 9781337386494
Author: Mary Ellen Guffey, Dana Loewy
Publisher: Cengage Learning
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Question
Chapter 5, Problem 5.8AAC
Summary Introduction
To prepare:
An instant messaging chat between two people.
Introduction:
Texting (instant messaging) refers to creating and transmitting short messages between two devices with the help of internet. The characters used to express words will be alphanumerical based on the mood of the person texting.
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seng must inform his staff about about the new process for accessing the acessing the company's intranet from remote locations. What communication channel should seng use to convey this information?
1.Memo
2. Instant message
3. Text messages
4. Tweet
1. Which of the following is not an appropriate e-mail subject line?
A. Hello
B. Important
C. Urgent
D. All of these
2. Other than e-mail other primary means of communication for companies include using:
A. A Wiki and/or Blog
B. A Wiki and/or instant messaging
C. Both A Wiki and/or Blog and A Wiki and/or instant messaging
D. None of these
3. Basic guidelines for using electronic communication devices in the workplace are:
A. When you are alone, in a private area, and its use is permitted
B. Any time during a meeting
C. Any time at work
D. All of these
Chapter 5 Solutions
Essentials of Business Communication (MindTap Course List)
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- The Lumen Learning resource discusses how email and other web-based forms of communication and reduced memo use in workplaces. Consider your own workplace (or a similar setting such as an organization/club/team, etc.) you belong to or are involved with, and discuss whether your own experience in the communication setting you have chosen seems to prove that Lumen's claim about the "death of memos" seems valid or seems - premature, let's say. https://courses.lumenlearning.com/wm-businesscommunicationmgrs/chapter/formatting-business-writing/arrow_forwardcommunications skills pleease give me correct and ful answer thanks 1 You work as an executive in the company, write a memorandum to all employees about increasing absenteeism and turnover in the last few months and warn them about the immediate action company takes and the penalty for such act.arrow_forwardDiscuss the key elements of positive and proactive communications that are missing in the below scenario and any other aspects of the situation you feel need to be corrected (and why). Also, complete any tasks within the scenario. A. One-on-one supervisor with employeesYour peer (a first-line supervisor at a major retail store) is conducting a performance evaluation of a subordinate in the break room, where numerous other employees are eating lunch. Your peer is raising their voice and noticeably frustrated with the employee. The employee is attempting to defend their position but it is obvious your peer will not let them get a word in edge-wise. You notice numerous other employees shaking their heads. You decide to approach your peer (also a friend) and address what you saw. What do you say? B.arrow_forward
- Problem:The director of D&N Printing believes there is not enough face-to-face communication happening in the company, and that this is having a detrimental effect on team-building, communication and understanding. Staff tend to gravitate towards using instant messaging and emails for their communications, instead of face-to-face interactions. Question: How could you facilitate improvements to the communication issue found in D&N Printing? What steps you would take to embrace, resource, and effectively implement a positive change to the company and workplace policies and procedures.arrow_forwardPost a total of 3 substantive responses over 2 separate days for full participation. This includes your initial post and 2 replies to classmates or your faculty member. Due Thursday Imagine you have been asked to collaborate on a project with a colleague whose cultural background is different from your own. Respond to the following in a minimum of 175 words: What principles of cross-cultural communication would you need to consider? What are some challenges of communicating across cultures? What benefits might you see in collaborating with this colleague? Explain your answers.arrow_forwardIn today’s business social media-driven world, the ability to make a persuasive – well thought written argument in a paragraph is a skill that will serve you in your professional executive career. You are assigned to write AT LEAST 3 Quality Harvard Business Review Virtual Teams Best Practices Canvas Postings related to Virtual - Remote - Telecommuting Teams through our academic term. please write two or three short paragraphs for EACH reading with an insightful and critical thinking reference related to Virtual - Remote - Telecommuting Teamsarrow_forward
- Your next assignment is writing a negative message. Please mail an indirect negative message to a client. First, use a buffer, then provide reasons and additional information. You'll continue with a clear statement of the bad news and close with a respectful note. Reference chapter 9.arrow_forwardFor this assignment, you will need to read the article entitled, Facebook Folly at Northeast BMW, in the Harvard Business Publishing required packet for this course. This organization is facing an issue of addressing the appropriateness of employee behavior when using their personal Facebook account but addressing the workplace. A short synopsis of this scenario is that one employee is addressing their concerns about their employer's strategy for attracting customers to enhance sales. In one post, an employee addresses his disagreement with the company's approach. This same employee also uses his Facebook account to poke fun at an incident occurring at a nearby competitor. Your evaluations here concern employee rights vs. employee discipline. To be clear, it is every employee's right to address concerns about matters in the workplace that impact them (e.g., working conditions, strategy that would impact their sales performance, safety, fairness, etc.) and they cannot be disciplined for…arrow_forwardCan you write detail answer on 10 steps to manage a client's social media accountarrow_forward
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