OPERATIONS MANAGEMENT LL W/CONNECT CODE
OPERATIONS MANAGEMENT LL W/CONNECT CODE
2nd Edition
ISBN: 9781266520037
Author: CACHON
Publisher: MCG CUSTOM
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Chapter 5, Problem 6CQ
Summary Introduction

To identify: If the given statement is true or false regarding implied utilization.

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Which of the following statements is TRUE? Group of answer choices The bottleneck resource is the one that determines the capacity of a process, and thus its utilization is always 100%. Because there is excess capacity compared to the bottleneck resource, non-bottleneck resource is always under-utilized, and its utilization is less than 100%. The bottleneck resource constrains the flow of the process, and thus the flow rate is always the same as the bottleneck capacity. When process is capacity constrained, utilization tells us by how much demand exceeds capacity. It is always necessary to add more capacity to the bottleneck stage to increase the Flow rate of the process.
Process time is part of cycle time.  The process time of a business process refers to: a. alWways is the largest part of cycle time. b. timMe a customer spends waiting in a queue (e.g., time customer spends waiting in a drive-thru line) c. is ofFten considered to be value-added time to the customer. d. timMe from beginning to completion of the business process.
The bottleneck resource in a process has the least idle time. True or false?a. Trueb. False
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