OPERATIONS MANAGEMENT (LL)-W/ACCESS
17th Edition
ISBN: 9781260037821
Author: CACHON
Publisher: MCG
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Chapter 9, Problem 14CQ
Summary Introduction
To determine: The option that defines a robust process.
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Which of the following definitions describes a robust process?a. A process is robust if it can tolerate variation in input and environmental variableswithout producing a defect.b. A process is robust if it has a lot of automation built in.c. A process is robust if it uses control charts.d. A process is robust if its process capability index is greater than 1.
match each variable types with its description: variables: Process input variable, Process output variable, Critical to quality, Key process output variable, Key process intput variable, description (a) a product or process requirement that is no matter to the customer (b) a product or process knob or control that affects characteristics of importance to the customer (c) a product or process knob or control that has no impact on the process (d) a product or process requirement that must be present to make the customer happy but that the customer does not know to explicitly specify (e) a product or process requirement specifically requested by the customer
A "decision procedure" for detecting a characteristic is . . .
Select one:
a. a procedure requiring an intelligent person to deliver a decision in a finite number of steps
b. a mechanical procedure that will answer the question in a possibly-infinite number of steps
c. a mechanical procedure that will usually answer the question in a finite number of steps
d. a mechanical procedure that will always determine the presence of the characteristic in a finite number of steps
e. any procedure that will provide an answer in a finite number of steps
Chapter 9 Solutions
OPERATIONS MANAGEMENT (LL)-W/ACCESS
Ch. 9 - Prob. 1CQCh. 9 - Prob. 2CQCh. 9 - Prob. 3CQCh. 9 - Prob. 4CQCh. 9 - Prob. 5CQCh. 9 - Prob. 6CQCh. 9 - Prob. 7CQCh. 9 - Prob. 8CQCh. 9 - Prob. 9CQCh. 9 - Prob. 10CQ
Ch. 9 - Prob. 11CQCh. 9 - Prob. 12CQCh. 9 - Prob. 13CQCh. 9 - Prob. 14CQCh. 9 - Prob. 15CQCh. 9 - Prob. 16CQCh. 9 - Prob. 17CQCh. 9 - Prob. 18CQCh. 9 - Prob. 1PACh. 9 - Prob. 2PACh. 9 - Prob. 3PACh. 9 - Prob. 4PACh. 9 - Prob. 5PACh. 9 - Prob. 6PACh. 9 - Prob. 7PACh. 9 - Prob. 8PACh. 9 - Prob. 9PACh. 9 - Prob. 10PACh. 9 - Prob. 11PACh. 9 - Prob. 12PACh. 9 - Prob. 1CCh. 9 - Prob. 2C
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Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, operations-management and related others by exploring similar questions and additional content below.Similar questions
- Quality is monitoring, testing, and correcting quality problems after they occur. While quality ensures the quality of a product will be good by preventing defects before they occur. Select one: O a. function / conformance O b. control / assurance O c. assurance / control O d. conformance / assurance Oe. appraisal / controlarrow_forwardWhich of the following statements is not true of Quality control? a. Quality control aims at detecting defects rather than preventing the defects. b. Quality control means the recognition and removal of identifiable causes and defects, and variables from the set standards c. The aim of quality control is to provide products which are dependable, satisfactory and economical. d. A quality control system is designed to ensure economical production of products of uniform quality which is acceptable to the customer.arrow_forwardA plastic bags factory has controls over the quality of the raw material. This type of control is (A)Feedforward Control as it focuses on preventing anticipated problems since it takes place during the inputstage. (B)Feedforward Control as it focuses on preventing anticipated problems since it takes place during the transformation of inputs to outputs stage. (C)Concurrent Control as it focuses on preventing anticipated problems since it takes place during the transformation of inputs to outputs stage. (D)Feedback Control as it focuses on preventing anticipated problems since it takes place after inputs have been transformed into finished outputs.arrow_forward
- The Total Loss Control model is ideal in prevention management, as it is the model that Select one: a. None of the answers are correct. b. It is the easiest to apply of the existing models. c. It ensures fewer breaches of regulations.arrow_forward{Auditing} 4. Audit risk may be considered as the product of Inherent risk, control risk and detection risk. What is the implication of increase in control risk on the audit risk? a. Audit risk reduces b. Audit risk remains unaffected c. Unable to decide d. Audit risk increasesarrow_forwardTrue/False The gray scale is an example of achromatic colors that differ by their value or brightness. Made-up refers to prototypes of apparel items. Materials inspection is the same thing as an evaluation of materials performance.arrow_forward
- Which of the following best completes this sentence? The goal of quality control is to create defect-free products through activities such as testing. In contrast, quality assurance focuses on … a) Collecting metrics to help management monitor of the effectiveness of test and development activities. b) Selecting the development methodology and managing the development life cycle. c) The establishment and company templates, guidelines and standards. d) The software development process, not the software products being developed. e) Ensuring customer satisfaction by providing support for users and being responsive to user feedback.arrow_forwardDirections: For each of the following situations: a. indentify the independent variable/s b. name the dependent variable; and c. give the two attributes of each variable A study on customer's satisfaction based on the quality of food offered in fast foods.arrow_forwardProcesses that are in control will automatically eliminate all assignable variations. a. True b. Falsearrow_forward
- In comparing two procCesses, say Process A and Process B, we say that Process A is more efficient than Process B if: a. Process A better supports specification limit verification. b. Process A uses fewer resources to accomplish the same task. c. Process A has fewer defects and failures. d. Process A has enough spare capacity to handle more transactionarrow_forwardInternal control being one of the major determinants of an organization’s success requires the attention of every individual in an organization. A good internal control system will provide organizations with a high degree of confidence that their operations are efficiently managed. There are advantages and disadvantages/limitations to be gained from effectively designed and implemented internal control. QUESTION 2 Audit sampling is the use of an audit procedure on a selection of the items within an account balance or class of transactions. The sampling method used should yield an equal probability that each unit in the sample could be selected. The intent behind doing so is to evaluate some aspect of the information. Audit sampling is needed when population sizes are large, since examining the entire population would be highly inefficient.You are required to discuss the steps that are followed when selecting an audit sample.arrow_forwardWhich one of the following statements about management by exception is least likely to be correct? a. Managers can focus efforts on the most critical areas. b. It is beneficial when directed at controllable items. c. It could result in changing a process altogether. d. Positive variances need not be investigated.arrow_forward
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