OPERATIONS MANAGEMENT (LL)-W/ACCESS
OPERATIONS MANAGEMENT (LL)-W/ACCESS
17th Edition
ISBN: 9781260037821
Author: CACHON
Publisher: MCG
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Chapter 9, Problem 8CQ
Summary Introduction

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A process generating attribute data has an estimated sigma capability = 3.3. Assuming the process mean is shifted +/- 1.5 sigma from the target value, what is the estimated dpmo? Estimated dpmo = ____.
When plotting a process, with the intention of monitoring trends, which of the following apply? Select one: a. An increase in the mean and a decrease in variation is desirable b. A decrease in both the mean and variation is desirable c. The optimum mean may be lower or higher than current values d. The mean is not as important as the variation
At Webster Chemical Company, lumps in the caulking compound could cause difficulties in dispensing a smooth bead from the tube. Even when the process is in control, an average of four lumps per tube of caulk will remain. Testing for the presence of lumps destroys the product, so an analyst takes random samples. The following results are obtained: Tube No. Lumps Tube No. Lumps Tube No. Lumps 1 6 5 6 9 5 2 5 6 4 10 0 3 0 7 1 11 9 4 4 8 6 12 2 Determine the c-chart two-sigma upper and lower control limits for this process. Is the process in statistical control?
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