EBK OM
6th Edition
ISBN: 9781305888210
Author: Collier
Publisher: YUZU
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Question
Chapter 9, Problem 2CQD
Summary Introduction
To determine:
The mission statement and strategy of help desk. Importance of help desk and customers.
Introduction:
Mission statement plays a significant role for customers they support. While speaking with customers, the mission of help desk should get reflected through their communication.
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