EBK OPERATIONS MANAGEMENT
EBK OPERATIONS MANAGEMENT
13th Edition
ISBN: 8220103675987
Author: Stevenson
Publisher: YUZU
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Chapter 9, Problem 7DRQ
Summary Introduction

To determine: The contribution of one of the quality gurus to the quality management.

Introduction: Quality management is managing the products, services, or activities of an organization or individual, to be flawless. It helps to maintain the level of excellence in the product or service.

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