As-Is process for Broadway Cafe:

To reengineer the customer ordering process of the Broadway Café company in order to improve its efficiency and effectiveness.

To make the given process is efficient and effective by combining the food or beverages order and payment.

It helps to reduce the customer’s concern.

From the given diagram,

First step is customer order

If the customer want food or beverage, then customer ordered food or beverages

Customer paid for given ordered food or beverages...

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Chapter B, Problem B2.4MBD

Chapter B, Problem B3.1MBD

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Chapter B Solutions

EBK BUSINESS DRIVEN TECHNOLOGY

Ch. B - Prob. B1.1MBD Ch. B - Prob. B1.2MBD Ch. B - Prob. B1.3MBD Ch. B - Prob. B1.4MBD Ch. B - Prob. B1.5MBD Ch. B - Prob. B1.6MBD Ch. B - Prob. B2.1MBD Ch. B - Modeling a Business Process Do you hate waiting in...Ch. B - Prob. B2.3MBD Ch. B - Prob. B2.4MBD

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Solution Summary: The author explains how to reengineer the customer ordering process of the Broadway Café company in order to improve its efficiency and effectiveness.

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Chapter B Solutions