BUS 443 Week 4 Quiz

.docx

School

University Of Arizona *

*We aren’t endorsed by this school

Course

443

Subject

Management

Date

Apr 3, 2024

Type

docx

Pages

4

Uploaded by AdmiralFang9654

Score for this quiz: 10 out of 10 Submitted Mar 30 at 9:44am This attempt took 32 minutes. Question 1 1 / 1 pts Workforce-focused outcomes used for performance measurement in the Baldrige Criteria show how well the organization has created and maintained a productive, engaging, and caring work environment. True False Question 2 1 / 1 pts _____ involves the process of identifying, capturing, organizing, and using knowledge assets to create and sustain competitive advantage. Knowledge mining Suboptimization Knowledge management Lean production Question 3 1 / 1 pts Which of the following measures of the Baldrige Criteria of performance measurement includes internal quality measurements, defect levels, service errors, and response times? Leadership and governance measures
Customer-focused measures Product and process measures Financial and market measures Question 4 1 / 1 pts Six Sigma initiatives fulfill in part many of the elements of ISO 9000. True False Question 5 1 / 1 pts Catchball is an up, down, and sideways communication process as opposed to an autocratic, top-down management style. True False Question 6 1 / 1 pts A useful approach to ensuring data reliability is for internal cross-functional teams or external auditors to conduct periodic audits of the processes used to collect the data. True
Your preview ends here
Eager to read complete document? Join bartleby learn and gain access to the full version
  • Access to all documents
  • Unlimited textbook solutions
  • 24/7 expert homework help