BUS 443 Week 4 Quiz
.docx
keyboard_arrow_up
School
University Of Arizona *
*We aren’t endorsed by this school
Course
443
Subject
Management
Date
Apr 3, 2024
Type
docx
Pages
4
Uploaded by AdmiralFang9654
Score for this quiz:
10
out of 10
Submitted Mar 30 at 9:44am
This attempt took 32 minutes.
Question 1
1
/ 1
pts
Workforce-focused outcomes used for performance measurement in the Baldrige Criteria show how well the organization has created and maintained
a productive, engaging, and caring work environment.
True
False
Question 2
1
/ 1
pts
_____ involves the process of identifying, capturing, organizing, and using knowledge assets to create and sustain competitive advantage.
Knowledge mining
Suboptimization
Knowledge management
Lean production
Question 3
1
/ 1
pts
Which of the following measures of the Baldrige Criteria of performance measurement includes internal quality measurements, defect levels, service errors, and response times?
Leadership and governance measures
Customer-focused measures
Product and process measures
Financial and market measures
Question 4
1
/ 1
pts
Six Sigma initiatives fulfill in part many of the elements of ISO 9000.
True
False
Question 5
1
/ 1
pts
Catchball is an up, down, and sideways communication process as opposed to an autocratic, top-down management style.
True
False
Question 6
1
/ 1
pts
A useful approach to ensuring data reliability is for internal cross-functional teams or external auditors to conduct periodic audits of the processes used to collect the data.
True
Your preview ends here
Eager to read complete document? Join bartleby learn and gain access to the full version
- Access to all documents
- Unlimited textbook solutions
- 24/7 expert homework help
Related Questions
Q: Job Analysis is a significant activity Organizations perform to maintain competent workforce.How will you conduct Job Analysis for a newly established Software House?
Your answer must contain:
Reasons of conducting Job analysis
Types of Job Analysis Method
arrow_forward
Question 13
Organizations that pay less than market leaders do so because they are "market
driven."
True
False
Question 14
Compensation surveys provide the data for translating a policy into pay levels, pay
mix, and structures.
True
False
Question 15
Grades and ranges offer managers the flexibility to deal with pressures from external
markets and within the organization.
True
False
Question 16
A pay range includes a minimum, a midpoint, and a maximum.
True
False
arrow_forward
Window Help
3 points) If you sto X D2L Ch. 5 Practice Quiz Answers - X
+
ng.suny.edu/d21/le/content/222761/viewContent/11027495/View
Question 27 (3 points)
In flatter organizations, employees
₁
October 27, 20
6,33:
have greater autonomy
will always choose flexible work hours
are confused about who is responsible
Question 28 (3 points)
One common everyday object, Post-It Notes.
3M, Minnesota Mining and Manufacturing. T
spend 15% of their time on their own ideas. I
arrow_forward
Which of the following describes the general manager’s decision to ensure employees are trained and ready to move up in the organization?
Question 2 options:
a)
Job specification
b)
Employment agreement
c)
At will employment
d)
Succession planning
arrow_forward
Here is a summary of the hard evidence about employee retention. Use the facts it contains to answer the question that follows.
▼ RESEARCH STUDY
Employee retention is a popular topic for both managers and researchers. Here are some facts about employee turnover:
• Employees who get realistic information about the job (both positives and negatives) stay with the company longer than those who
don't.
• Employees who are offered training and development opportunities are less likely to leave than employees who do not receive these
opportunities.
• Giving employees a say in how they do their work (autonomy) increases their satisfaction with the job.
• Employees with abusive supervisors have a greater intention to quit than employees without abusive supervisors.
Following are several actions managers commonly take when confronted with turnover. Which of these actions are not supported by evidence? Check
all that apply.
Separate employees so that they don't talk about the people who have left…
arrow_forward
Subject: Qualitative research method
Topic: The effect of quick feedback on employee motivation and performance
Need 02 suggestion on above topic for the improvement on the research work?
arrow_forward
Afrequency table showing the number of occurrences by category would be used in
a. interviewing
O b. None is correct
O c. cause-and-effect diagrams
O d. histogram
O e. benchmarking
US PAGE
acer
F2
F3
F4
F5
F6
F7
Copa)
F8
F9
F10
F11
%
%23
arrow_forward
16 -
Which of the following statements is not among the most common measures of employee performance?
a)
Quality of the output
B)
keep working
NS)
Currentity of the output
D)
Amount of output
TO)
retirement status
arrow_forward
80) Which of the following is true regarding performance metric?
a) a firm should use an array of metrics to evaluate its entire business.
b) All financial ratios are considered to be of one type and cannot be separated into different categories.
c) The health of a firms human resources can be evaluated in terms of market share.
d) Market performance can be measured in terms of employee turnover.
arrow_forward
Carter cleaning company
The Job Description
Based on her review of the stores, Jennifer concluded that one of the first matters
she had to attend to involved developing job descriptions for her store managers.
As Jennifer tells it, her lessons regarding job descriptions in her basic management
and HR management courses were insufficient to convince her of the pivotal role job
descriptions actually play in the smooth functioning of an enterprise. Many times
during her first few weeks on the job, Jennifer found herself asking one of her store
managers why he was violating what she knew to be recommended company
policies and procedures. Repeatedly, the answers were either "Because didn't know it
was my job" or "Because I didn't know that was the way we were supposed to do it."
Jennifer knew that a job description, along with a set of standards and procedures
that specified what was to be done and how to do it, would go a long way toward
alleviating this problem.
In general, the store…
arrow_forward
Activity 1. To learn more about what community or customers' needs are, product need
assessment survey is important. The results of the survey then guide future action.
Generally, the needs that are rated most important are the ones that get addressed.
As would-be entrepreneur, make
10 items customer product survey
questionnaire. Focus on the following guidelines:
1. Give a brief description about the product.
41
arrow_forward
25 -
It is defined as a systematic process used to improve organizational performance by improving team performance and individual performance.
a)
Human Resources Management
B)
Career Management
NS)
Performance management
D)
Analysis Method
TO)
Customer relations management
arrow_forward
27.Which of the following is not true of the balanced scorecard approach to performance measurement?
a. A standard balanced scorecard can be developed to suit many organizations
b. The measures developed must match the company's strategy and vision
c. It can be effective in manufacturing merchandising, and service firms
23. Performance measures that allow a company to monitor the capabilities of the employee, the information system and the organizational structure would best be called:
a. Financial performance meaures
b. Innovative process measures
c. Learning and growth measures
arrow_forward
QUESTION 1 FILL IN THE BLANK
Stimulus-Response-Feedback is a method used in _________ analysis.
QUESTION 2
Performance appraisals are the best research tool to use in person analysis because all employees have them on record.
A.True
B.False
arrow_forward
Choose the letter of the most appropriate answer.
1. Which of the following evaluation methods requires a manager to rank their employees in groups defined by human resources?
A. Forced distribution
B. Critical incident
C. Checklist
D. Essay evaluation
2. Evaluation of an employee’s work to get compensation and promotion.
A. Performance Appraisal
B. Proficiencies
C. Talent Management
D. Leadership Development
3. Lists of tasks, responsibilities, and qualifications of a job.
A. Incentives
B. To recruit
C. Job description
D. Headcount
4. A ______ is a method by which the job performance of an employee is documented and evaluated. These are a part of career development and consist of regular reviews of employee performance within organizations.
A.Perfect Review
B. Performance Appraisal
C. Employees Report
D. Employee Verification
5. A ______ is assigning employees to another job with similar level of responsibility and in most cases, without a change in pay.
A. Layoff
B.…
arrow_forward
required to prepare a business plan for a new ice cream business (not an existing business/company).
6.Business and Industry Profile. This section provides an overview of the industry andmarket segment.Market size and growth trendsSignificant industry trendsStrength of major companies in the marketCompetitor’s market share.Competitors’ products and strategies
arrow_forward
Management Multiple Choice Questions:
(steppings and explanation not required)
Question 4
Which is the odd one as a cause of resistance?
Not yet answered
Select one:
Marked out of 1.00
a. Fear of the unknown
P Flag question
O b. Poor timing
c. Anxiety
O d.Disrupted habits
Question 5
In the Management Roles video, outstanding communication skills comes under which category?
Not yet answered
Select one:
Marked out of 1.00
P Flag question
a. Motivational leadership
O b. Transformational leadership
c. Transactional leadership
O d. Great leadership
Question 6
Which is the odd one out for leaders as distinct from managers?
Not yet answered
Select one:
Marked out of 1.00
O a. Rely on control
O b.Inspire trust
P Flag question
c. Innovate
d. Challenge the status quo
arrow_forward
K1.
According to the survey cited in the video, which 4 of the following options do customers expect their advisors to do for them? Benchmark their business outcomes against other firms within and outside their industry Come onsite frequently to ensure they are visible Lead with strategic thinking Participate in interviewing potential new hires Jump on new data Meet and brainstorm
arrow_forward
Page <
Multiple Choice (Cont.)
5. There is a secondary effect of employee involvement on productivity by influencing:
a. organizational structure
b. employee satisfaction
C. power struggles
d. the organization's values
arrow_forward
QUESTION 20
Which of the following is not one of the key elements of the balanced scorecard for social ventures?
Volunteers’ qualifications.
Internal processes.
Customers.
Financial perspective.
arrow_forward
Safari
File
Edit
View
History
Bookmarks Window
Help
View Assessment
GroupMe
luonline.blackboard.com
E The outcome of our lives: a
Co
X
24 minutes remaining
24 OF 25 QUESTIONS REMAINING
Tuge 201
X
1 Point
Question 2
According to T.M. Dexter's commencement address, criminal justice administration
IS:
A Reluctant to change
B
An organic, dynamic process where constant change is a given
C) Never changes
D
Is in a constant state of chaos
Last saved 11:12:06 AM
Questions Filter (25) ▼
K First
Last >
1,082
9,809
33
AUG
25
M
tv
ST17 A
Gr
C
D
Th
W
tr
W
C
arrow_forward
12
Assuming you are a manager at an organization, and you are conducting an analysis of the human resource needs in order to determine how to best fill them. You are utilizing ________.
Strategic management.
Human resource planning
Management by objectives.
Placing new employees on the organization chart.
Identifying job factors for all positions.
arrow_forward
Answer without copy
arrow_forward
Find out and explain how organization use knowledge management. (With examples)
arrow_forward
The function of management that compares planned results to actual results is known as:
Select one:
a. decision making.
b. directing and motivating.
c. controlling.
d. planning.
Question 37
Question text
Pexto Manufacturing uses a piece rate system to pay its workers. The straight piece rate is RM1.20 per unit of output. In week 1, worker A produced 340 units whilst worker B produced 330 units. Calculate the earnings for worker A.
Select one:
a. RM204
b. RM396
c. RM408
d. RM198
Question 38
Which of the following statements about management accounting is/are true?
i. It is a part of an organisation's management information system.
ii. It is relied on by managers to plan and control an organisation's operations.
iii. It is relied on by external users to make investment decisions.
Select one:
a. i and iii
b. i and ii
c. i, ii and iii
d. ii and iii
arrow_forward
Which of the following terms is NOT associated with job
analysis?
Select one:
a. Duty
O b. competitor
c. Position
O d. Task
arrow_forward
Please help me to answer my peers question from the questionnaire questions below kindly prepare the Findings of the research Project to include:
▪ Data presented in tables, charts, graphs, and other figures (may be placed among research text or on a separate page).
▪ A contextual analysis of this data explaining its meaning in sentence form.
▪ Report on data collection, recruitment, and/or participants.
▪ Data that corresponds to the central research question(s).
▪ Secondary findings (secondary outcomes, subgroup analyses, etc.).
In your opinion, how effective are the current selection processes in ensuring the right candidates are chosen for positions?
How do you think the process of recruitment requires improvement to appeal to more skilled and qualified candidates?
What impact do you think the general work environment and organizational culture have on job searches in the public sector?
4. How would you assess the efficacy of Monserrat's public service recruitment process in…
arrow_forward
SEE MORE QUESTIONS
Recommended textbooks for you
Management, Loose-Leaf Version
Management
ISBN:9781305969308
Author:Richard L. Daft
Publisher:South-Western College Pub
Related Questions
- Q: Job Analysis is a significant activity Organizations perform to maintain competent workforce.How will you conduct Job Analysis for a newly established Software House? Your answer must contain: Reasons of conducting Job analysis Types of Job Analysis Methodarrow_forwardQuestion 13 Organizations that pay less than market leaders do so because they are "market driven." True False Question 14 Compensation surveys provide the data for translating a policy into pay levels, pay mix, and structures. True False Question 15 Grades and ranges offer managers the flexibility to deal with pressures from external markets and within the organization. True False Question 16 A pay range includes a minimum, a midpoint, and a maximum. True Falsearrow_forwardWindow Help 3 points) If you sto X D2L Ch. 5 Practice Quiz Answers - X + ng.suny.edu/d21/le/content/222761/viewContent/11027495/View Question 27 (3 points) In flatter organizations, employees ₁ October 27, 20 6,33: have greater autonomy will always choose flexible work hours are confused about who is responsible Question 28 (3 points) One common everyday object, Post-It Notes. 3M, Minnesota Mining and Manufacturing. T spend 15% of their time on their own ideas. Iarrow_forward
- Which of the following describes the general manager’s decision to ensure employees are trained and ready to move up in the organization? Question 2 options: a) Job specification b) Employment agreement c) At will employment d) Succession planningarrow_forwardHere is a summary of the hard evidence about employee retention. Use the facts it contains to answer the question that follows. ▼ RESEARCH STUDY Employee retention is a popular topic for both managers and researchers. Here are some facts about employee turnover: • Employees who get realistic information about the job (both positives and negatives) stay with the company longer than those who don't. • Employees who are offered training and development opportunities are less likely to leave than employees who do not receive these opportunities. • Giving employees a say in how they do their work (autonomy) increases their satisfaction with the job. • Employees with abusive supervisors have a greater intention to quit than employees without abusive supervisors. Following are several actions managers commonly take when confronted with turnover. Which of these actions are not supported by evidence? Check all that apply. Separate employees so that they don't talk about the people who have left…arrow_forwardSubject: Qualitative research method Topic: The effect of quick feedback on employee motivation and performance Need 02 suggestion on above topic for the improvement on the research work?arrow_forward
- Afrequency table showing the number of occurrences by category would be used in a. interviewing O b. None is correct O c. cause-and-effect diagrams O d. histogram O e. benchmarking US PAGE acer F2 F3 F4 F5 F6 F7 Copa) F8 F9 F10 F11 % %23arrow_forward16 - Which of the following statements is not among the most common measures of employee performance? a) Quality of the output B) keep working NS) Currentity of the output D) Amount of output TO) retirement statusarrow_forward80) Which of the following is true regarding performance metric? a) a firm should use an array of metrics to evaluate its entire business. b) All financial ratios are considered to be of one type and cannot be separated into different categories. c) The health of a firms human resources can be evaluated in terms of market share. d) Market performance can be measured in terms of employee turnover.arrow_forward
- Carter cleaning company The Job Description Based on her review of the stores, Jennifer concluded that one of the first matters she had to attend to involved developing job descriptions for her store managers. As Jennifer tells it, her lessons regarding job descriptions in her basic management and HR management courses were insufficient to convince her of the pivotal role job descriptions actually play in the smooth functioning of an enterprise. Many times during her first few weeks on the job, Jennifer found herself asking one of her store managers why he was violating what she knew to be recommended company policies and procedures. Repeatedly, the answers were either "Because didn't know it was my job" or "Because I didn't know that was the way we were supposed to do it." Jennifer knew that a job description, along with a set of standards and procedures that specified what was to be done and how to do it, would go a long way toward alleviating this problem. In general, the store…arrow_forwardActivity 1. To learn more about what community or customers' needs are, product need assessment survey is important. The results of the survey then guide future action. Generally, the needs that are rated most important are the ones that get addressed. As would-be entrepreneur, make 10 items customer product survey questionnaire. Focus on the following guidelines: 1. Give a brief description about the product. 41arrow_forward25 - It is defined as a systematic process used to improve organizational performance by improving team performance and individual performance. a) Human Resources Management B) Career Management NS) Performance management D) Analysis Method TO) Customer relations managementarrow_forward
arrow_back_ios
SEE MORE QUESTIONS
arrow_forward_ios
Recommended textbooks for you
- Management, Loose-Leaf VersionManagementISBN:9781305969308Author:Richard L. DaftPublisher:South-Western College Pub
Management, Loose-Leaf Version
Management
ISBN:9781305969308
Author:Richard L. Daft
Publisher:South-Western College Pub