The Challenges Of Tour Guides In The Tourism And Hospitality Industry

Tourism has become a commercial business, which has obvious benefits to the said economy, the environment and society. Often, the positive economic impacts persuade governments, companies and individuals to get involved with the development of tourism. Tourism creates jobs, both

The hospitality industry is a very lucrative and rewarding career choice. Choosing a career in this field is not for the faint at heart. A career in this industry requires an individual that is ambitious, self-motivated, and has a charismatic personality. However, the hard work comes with many personal and financial rewards. Hospitality covers all careers that can come underneath the lodging, restaurants, event planning, theme parks, transportation, and tourism. However, this paper will go in depth explaining the role of general management, growth of employment, and human

The hotel industry is a labor-intensive service industry dependent on the availability of high-quality employees to deliver, operate and manage tourism for its survival and competitive advantage (Amoah & Baum, 1997). The tourism industry is one of the most essential area in coming years. It has the opportunity for a rapid growth. The needs of the hotels are also increasing and it has the potential to provide employment to many people around the world. It is also observed and researched the there is a need of qualified and educated staff. They should be more skill full and aware of new trends and demands of the industry. They should have sufficient knowledge to satisfy the needs of

Before the days of the Internet, if a family wanted to travel to a far-off, exotic locale, they would have to either find a local travel agent or call a travel agency and plan their getaway. In the 1990’s, the Internet became a staple of everyday life and began entering many homes. As the availability of the Internet increased, so did the services available to clients. With the increasing availability of the World Wide Web the travel industry found itself faced with revolutionizing changes. All of the tools that were once solely available to travel agents now became readily available to anyone with access to the Internet and a search engine. Websites quickly formed around the idea of providing consumers with quick vacation planning ideas at low costs. Getting

The buyer’s power is increasing with access to online travel brokerages which automatically provide the cheapest available airfares to desired destinations, regardless of airline. These services allow

The course, examines the economical, social, political, and environmental aspects of Tourism. Students develop specialised business skills and they will have the chance to focus their studies on administrating tourism businesses, transportation, and the framework where the businesses operate (legal, political and human resources framework).

Travel started to develop as a business many years ago. This industry began, when the ancient and rich inhabitants of Phoenicia, Rome, Egypt, Greece, and China; out of curiosity and a sense of adventure, about their surroundings, began to travel. Today tourism is a billionaire industry that serves the needs and wants of millions of domestic and international tourists. There is no doubt, that capitalism has played an active role in the developing of this powerful enterprise. However, when this business began, only the rich populations were able to enjoy their summers on the coasts and countryside. As these powerful people continue traveling, their servants have to cater for their patrons travel and accommodations needs and wants. As the Roman Empire decline, this business endured a backlash. In Central America the Incas had to travel to trade with the different racial groups, which were part of their empires to trade and collect taxes from their peasants.

Based on influence of personal experiences, I have chosen to go for hospitality sector there by choosing Travelodge as main focus points in this essay.

Tourism plays a vital role in economic development in most countries around the world. The industry has not only direct economic impact, but also significant indirect and influential impacts. There is agreement among experts that the travel and tourism sector is the fastest growing of global economy. According to the latest UNWTO World Tourism Barometer, international tourism receipts surpass US$ 1 trillion in 2011, growing about 3.8%up from 2010 (WTO, 2012).

The buyers of the services of travel agencies are consumers, that is, individuals and businesses. For this industry we are dealing with a small degree of concentration, due to the wide range of services.

1).The relationship between Hospitality and Tourism: Tourism and hospitality go hand in hand, the hospitality industry offer services like accommodation, transportation, food and beverage, recreation and leisure. Tourism is the activity by the tourists where they engage in travelling to destinations where they want to experience recreational and leisure activities and most of the time avails of accommodation, food and beverage. The hospitality industry is the supplier of the services for tourism. The meaning of hospitality is providing a safe and enjoyable environment for patrons. It also means responsibly serving liquor, to ensure that patrons do not become unduly intoxicated and subsequently a problem for management, staff and the

Attraction means anything that creates a desire in any person to travel in a specific tourist destination or attraction. Local is another basic component of tourism. The locale may be used to include the holiday destination and what it offers to the tourist. The holiday destination may offer natural attractions. It is considered as the most important basic component of tourism. Fashion is an important factor in the demand for various tourist attractions and amenities. The tourist who visits a particular place for its natural beauty may decide to visit some other attractions due to a change in fashion.

Information and communication technology (ICT) developments are permeating every aspect of tourism development. The rapid growth of information technology, notably the Internet, has created opportunities for the tourism and hospitality industry. Moreover, one of the fastest raising industries in the world is tourism (Sheldon 2001). Castaneda et al. (2007, p. 402) state that “when combining these two, Information Technology and tourism business, it will serve a new area in communication and as a distribution channel for the suppliers in terms of travel services and products but also for electronic travelers, also known as e-travelers, from all over the world”.

The Travel and Tourism industry is still one of the largest single businesses in world commerce and its importance is widely recognized. The tourism industry is now one of the largest sectors earning foreign exchange. In the face of many benefits, many countries have started assigning due weight age to the tourism industry in their national development agenda. Tourism is an industry that operates on a massively broad scale: it embraces activities ranging from the smallest sea-side hotel; to air-lines, multi-national hotel chains and major international tour operators. Originally, non-traditional industries such as tourism emerged as a solution to strike a balance between ecology and industry

This report is going to focus upon the tourism industry within the service sector, looking at, the tourism product, the business operations cycle, the service concept, and then the idea of the service concept will be applied to the tourist attraction Alton towers.